Business Essentials (11th Edition)
Business Essentials (11th Edition)
11th Edition
ISBN: 9780134129969
Author: Ronald J. Ebert, Ricky W. Griffin
Publisher: PEARSON
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Chapter 9, Problem 9.16TE
Summary Introduction

Summary:

Company CS provides commercial cleaning service. Due to the recession, the employees have not had a raise in many years. Employees are finding cleaning as not a rewarding work. The company has asked Person X to perform leadership workshops for the management team.

To explain: The leadership strategy and how to communicate and motivate the employees.

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