Business Essentials (11th Edition)
11th Edition
ISBN: 9780134129969
Author: Ronald J. Ebert, Ricky W. Griffin
Publisher: PEARSON
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Chapter 9, Problem 9.18TE
Summary Introduction
Summary:
Company CS provides commercial cleaning service. Due to the recession, the employees have not had a raise in many years. Employees are finding cleaning as not a rewarding work. The company has asked Person X to perform leadership workshops for the management team.
To explain: The advantages and disadvantages of each approach.
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You were assigned to a special project, your role is to ensure an ill organization (Company X) to be rescued. The manufacturing was poorly managed by the previous Production Manager and has led to many problems. The company is dealing with frozen food manufacturing (Frozen Roti Canai). The demand for frozen roti canai is over whelming especially from Japan. The company’s close competitor could able to produce around 10, 000 frozen roti canai per day whereas Company X could only churn out 800 pieces per day. This leads to serious productivy issue. Besides that, the quality of frozen roti canai of the competitor is so much better than Company X. Customer’s complain on the product, packaging and on-time delivery has been piling up. Employees motivation level was also observed to be low. You are given 6 months to fix all the issues mentioned above.
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You were assigned to a special project, your role is to ensure an ill organization (Company X) to be rescued. The manufacturing was poorly managed by the previous Production Manager and has led to many problems. The company is dealing with frozen food manufacturing (Frozen Roti Canai). The demand for frozen roti canai is over whelming especially from Japan. The company’s close competitor could able to produce around 10, 000 frozen roti canai per day whereas Company X could only churn out 800 pieces per day. This leads to serious productivity issue. Besides that, the quality of frozen roti canai of the competitor is so much better than Company X. Customer’s complain on the product, packaging and on-time delivery has been piling up. Employees motivation level was also observed to be low. You are given 6 months to fix all the issues mentioned above.
Based on the above scenario, critically discuss the OM issue, and recommend a solution.
As a consultant, what will be your first step?…
Mr. Ali is a fresh graduate and he is employed at ABC Company. He is a fresh graduate and it’s his first professional job. The job pays him pretty well but he is still unhappy with job.
Develop an account of the current thinking about the relationship between job performance and job satisfaction. Examine what could be the possible reasons behind Mr. Ali being unhappy with his job?
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Chapter 9 Solutions
Business Essentials (11th Edition)
Ch. 9 - Prob. 9.1QRCh. 9 - Prob. 9.2QRCh. 9 - Prob. 9.3QRCh. 9 - Prob. 9.4QRCh. 9 - Prob. 9.5QACh. 9 - Prob. 9.6QACh. 9 - Prob. 9.7QACh. 9 - Prob. 9.8QACh. 9 - Prob. 9.9AECh. 9 - Prob. 9.10AE
Ch. 9 - Prob. 9.11ACh. 9 - Prob. 9.12ACh. 9 - Prob. 9.13ACh. 9 - Prob. 9.14ACh. 9 - Prob. 9.15ACh. 9 - Prob. 9.16TECh. 9 - Prob. 9.17TECh. 9 - Prob. 9.18TECh. 9 - Prob. 9.19TECh. 9 - Prob. 9.20EECh. 9 - Prob. 9.21EECh. 9 - Prob. 9.22EECh. 9 - Prob. 9.23CCh. 9 - Prob. 9.24CCh. 9 - Prob. 9.25CCh. 9 - Prob. 9.26CCh. 9 - Prob. 9.27CCh. 9 - Prob. 9.28CCh. 9 - Prob. 9.29CCh. 9 - Prob. 9.30CCh. 9 - Prob. 9.31CCh. 9 - Prob. 9.32C
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