Basic Business Statistics, Student Value Edition (13th Edition)
13th Edition
ISBN: 9780321946393
Author: Mark L. Berenson, David M. Levine, Kathryn A. Szabat
Publisher: PEARSON
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Textbook Question
Chapter 9, Problem 31PS
One of the major measures of the quality of Service Provided by any organization in the speed with which it responds to customer complaints. A large family-held department store selling furniture and flooring, including carpet, had undergone a Major expansion in the past several years. In particular, the flooring department had expanded from 2 installation crews to an installation supervisor, a measurer, and 15 installation crews. The store had the business objective of improving its response to complaints. The variables of interest was defined as the number of days between when the complaint was made and when it was resolved. Data were collected from 50 complaints that were made in the past year. These data, stored in Furniture, are:
a. The installation supervisor claims that the
b. What assumption about the population distribution is needed in order to conduct the t test in (a)?
c. Construct a boxplot or a normal probability plot to evaluate the assumption made in (b).
d. Do you think that the assumption needed in order to conduct the t test in (a) is valid? Explain.
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Examine the Variables: Carefully review and note the names of all variables in the dataset. Examples of these variables include:
Mileage (mpg)
Number of Cylinders (cyl)
Displacement (disp)
Horsepower (hp)
Research: Google to understand these variables.
Statistical Analysis: Select mpg variable, and perform the following statistical tests. Once you are done with these tests using mpg variable, repeat the same with hp
Mean
Median
First Quartile (Q1)
Second Quartile (Q2)
Third Quartile (Q3)
Fourth Quartile (Q4)
10th Percentile
70th Percentile
Skewness
Kurtosis
Document Your Results:
In RStudio: Before running each statistical test, provide a heading in the format shown at the bottom. “# Mean of mileage – Your name’s command”
In Microsoft Word: Once you've completed all tests, take a screenshot of your results in RStudio and paste it into a Microsoft Word document. Make sure that snapshots are very clear. You will need multiple snapshots. Also transfer these results to the…
Examine the Variables: Carefully review and note the names of all variables in the dataset. Examples of these variables include:
Mileage (mpg)
Number of Cylinders (cyl)
Displacement (disp)
Horsepower (hp)
Research: Google to understand these variables.
Statistical Analysis: Select mpg variable, and perform the following statistical tests. Once you are done with these tests using mpg variable, repeat the same with hp
Mean
Median
First Quartile (Q1)
Second Quartile (Q2)
Third Quartile (Q3)
Fourth Quartile (Q4)
10th Percentile
70th Percentile
Skewness
Kurtosis
Document Your Results:
In RStudio: Before running each statistical test, provide a heading in the format shown at the bottom. “# Mean of mileage – Your name’s command”
In Microsoft Word: Once you've completed all tests, take a screenshot of your results in RStudio and paste it into a Microsoft Word document. Make sure that snapshots are very clear. You will need multiple snapshots. Also transfer these results to the…
Chapter 9 Solutions
Basic Business Statistics, Student Value Edition (13th Edition)
Ch. 9 - If you use a 0.005 level of significance in a...Ch. 9 - If you use a 0.05 level of significance in a...Ch. 9 - If you use a 0.10 level of significance in a...Ch. 9 - If you use a 0.01 level of significance in a...Ch. 9 - What is your decision in problem 9.4 if...Ch. 9 - What is the p -value if, in a two-tail hypothesis...Ch. 9 - In problem 9.6, what is your statistical decision...Ch. 9 - What is the p-value if, in a two -tail hypothesis...Ch. 9 - In the U.S. legal system, a defendant is presumed...Ch. 9 - Suppose the defendant in Problem 9.9 is presumed...
Ch. 9 - Many consumer groups feel that U.S. Food and Drug...Ch. 9 - As a result of complaints from both students and...Ch. 9 - Prob. 13PSCh. 9 - The quality-control manager at a compact...Ch. 9 - Suppose that in Problem 9.14, the standard...Ch. 9 - A bottled water distributor wants to determine...Ch. 9 - Suppose that in Problem 9.16, the standard...Ch. 9 - If, In a sample of n=16 selected from a normal...Ch. 9 - In Problem 9.18, how many degrees of freedom does...Ch. 9 - In Problem 9.18, 9.19, what are the Critical...Ch. 9 - In, Problem 9.18, 9.19, and 9.20, what is your...Ch. 9 - If, in a sample of n=16 selected from a...Ch. 9 - If, in a sample of n=160 selected from a...Ch. 9 - You are the manager of a restaurant for a...Ch. 9 - A manufacturer of chocolate candies uses machines...Ch. 9 - Prob. 26PSCh. 9 - The U.S. Department of Transportation requires...Ch. 9 - The file FastFood contains the amount that a...Ch. 9 - An insurance company has the business objective of...Ch. 9 - The following data (in Drink) represent the amount...Ch. 9 - One of the major measures of the quality of...Ch. 9 - A manufacturing company produces steel housings...Ch. 9 - One operation of a steel mill is to cut pieces of...Ch. 9 - In Problem 3.69 on page 156, you were introduced...Ch. 9 - Prob. 35PSCh. 9 - In a one-tail hypothesis test where you reject H0...Ch. 9 - In Problem 9.36, what is your statistical decision...Ch. 9 - In a one-tail hypothesis test where you reject H0...Ch. 9 - In Problem 9.38, what is your statistical decision...Ch. 9 - In a one-tail hypothesis test where you reject H0...Ch. 9 - In Problem 9.40, what is your statistical decision...Ch. 9 - In a one-tail hypothesis test where you reject H0...Ch. 9 - In Problem 9.42, what is your statistical decision...Ch. 9 - In a one-tail hypothesis test where you reject H0...Ch. 9 - In Problem 9.44, what is your statistical decision...Ch. 9 - Prob. 46PSCh. 9 - Prob. 47PSCh. 9 - Prob. 48PSCh. 9 - You are the manager of a restaurant that delivers...Ch. 9 - A survey of nonprofit organizations showed that...Ch. 9 - Prob. 51PSCh. 9 - If, a random sample of 400 items, 88 are...Ch. 9 - In Problem 9.52, if the null hypothesis is that 20...Ch. 9 - In Problem 9.52 and 9.53, suppose you are testing...Ch. 9 - Prob. 55PSCh. 9 - The worldwide market share for the Mozilla Firefox...Ch. 9 - One of the issues facing organizations Is...Ch. 9 - Prob. 58PSCh. 9 - A cellphone provider has the business objective of...Ch. 9 - Prob. 60PSCh. 9 - What is the difference between a null hypothesis,...Ch. 9 - What is the difference between a Type I error and...Ch. 9 - What is meant by the power of a test?Ch. 9 - What is the difference between a one -tail test...Ch. 9 - What is meant by a p-value?Ch. 9 - How can a confidence interval estimate for the...Ch. 9 - What is the six-step critical value approach to...Ch. 9 - What is the five-step p-value approach to...Ch. 9 - In hypothesis testing, the common level of...Ch. 9 - Financial institutions utilize prediction models...Ch. 9 - Prob. 71PSCh. 9 - The owner of a speciality coffee shop wants to...Ch. 9 - An auditor for a government agency was assigned...Ch. 9 - A bank branch located in a commercial district of...Ch. 9 - Call centers today play an important role in...Ch. 9 - An important quality characteristic used by the...Ch. 9 - Studies conducted by the manufacturer of Boston...Ch. 9 - The manufacturer of Boston and Vermont asphalt...Ch. 9 - Referring to the results of problems 9.76 through...
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- Examine the Variables: Carefully review and note the names of all variables in the dataset. Examples of these variables include: Mileage (mpg) Number of Cylinders (cyl) Displacement (disp) Horsepower (hp) Research: Google to understand these variables. Statistical Analysis: Select mpg variable, and perform the following statistical tests. Once you are done with these tests using mpg variable, repeat the same with hp Mean Median First Quartile (Q1) Second Quartile (Q2) Third Quartile (Q3) Fourth Quartile (Q4) 10th Percentile 70th Percentile Skewness Kurtosis Document Your Results: In RStudio: Before running each statistical test, provide a heading in the format shown at the bottom. “# Mean of mileage – Your name’s command” In Microsoft Word: Once you've completed all tests, take a screenshot of your results in RStudio and paste it into a Microsoft Word document. Make sure that snapshots are very clear. You will need multiple snapshots. Also transfer these results to the…arrow_forward2 (VaR and ES) Suppose X1 are independent. Prove that ~ Unif[-0.5, 0.5] and X2 VaRa (X1X2) < VaRa(X1) + VaRa (X2). ~ Unif[-0.5, 0.5]arrow_forward8 (Correlation and Diversification) Assume we have two stocks, A and B, show that a particular combination of the two stocks produce a risk-free portfolio when the correlation between the return of A and B is -1.arrow_forward
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