OPERATIONS MANAGEMENT IN THE SUPPLY CHAIN: DECISIONS & CASES (Mcgraw-hill Series Operations and Decision Sciences)
OPERATIONS MANAGEMENT IN THE SUPPLY CHAIN: DECISIONS & CASES (Mcgraw-hill Series Operations and Decision Sciences)
7th Edition
ISBN: 9780077835439
Author: Roger G Schroeder, M. Johnny Rungtusanatham, Susan Meyer Goldstein
Publisher: McGraw-Hill Education
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Chapter 9, Problem 2P

a)

Summary Introduction

To determine: The control limits for a p-chart.

b)

Summary Introduction

To determine: Whether the process is under control.

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A manufacturer uses statistical process control to control the quality of the firm's products. Samples of 50 of Product A are taken, and a defective/acceptable decision is made on each unit sampled. For Product B, the number of flaws per unit is counted. What type(s) of control charts should be used? Select one: a. c-chart for A, mean and range charts for B b. p-chart for A , mean and range charts for B c. c-chart for both A and B d. p-chart for A, c-chart for B e. p-charts for both A and B
Twenty samples of 100 items each were inspected when a process was considered to be operating satisfactorily. In the 20 samples, a total of 140 items were found to be defective. (a) What is an estimate of the proportion defective when the process is in control? (b) What is the standard error of the proportion if samples of size 100 will be used for statistical process control? (Round your answer to four decimal places.) (c) Compute the upper and lower control limits for the control chart. (Round your answers to four decimal places.) UCL = LCL =
Five data entry operators work at the data process-ing department of the Birmingham Bank. Each day for 30 days, the number of defective records in a sample of 250 records typedby these operators has been noted, as follows:   a) Establish 3s upper and lower control limits.b) Why can the lower control limit not be a negative number? c) The industry standards for the upper and lower control lim-its are 0.10 and 0.01, respectively. What does this imply about Birmingham Bank’s own standards?
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