EBK PRINCIPLES OF OPERATIONS MANAGEMENT
11th Edition
ISBN: 9780135175644
Author: Munson
Publisher: VST
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Chapter 9, Problem 1.3VC
Summary Introduction
Case summary:
AP hospital has developed a new circular pod design which is maximally efficient in all sections of the hospital. It has created a patient friendly environment. The servicescape design features has created a peaceful environment.
These new features were developed as a result of meeting of 35 user clusters along with widespread motion and time studies, and simulations of daily activities. The neonatal rooms are totally redesigned with semiprivate rooms for babies and pull down beds for parents.
To determine: The total distance travelled in miles.
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For the purpose of process analysis, which of the following measures would be considered an appropriate flow unit for analyzing the main operation of a local accounting firm? Instructions: You may select more than one answer.
a. Number of accountants working each week
b. Number of tax returns completed each week
c. Number of customers with past-due invoices
d. Number of reams of paper received from suppliers
4. Based on the data provided in Table 2.5, what is the flow rate of callers from 8:00 a.m. to 8:20 a.m.?
TABLE 2.5 Time Stamps of the Eight Callers Who Called from 8:00 a.m. to 8:20 a.m. to the Reservation Desk of a Ferry Service
Caller
Time In
Time Out
1
8:01
8:05
2
3
4
5
6
8:02
8:07
8:06
8:08
8:09
8:12
8:10
8:15
8:12
8:20
7
8:16
8:19
8
8:17
8:19
5. Based on the data provided in Table 2.5, what is the flow time of callers from 8:00 a.m. to 8:20 a.m.?
6. Based on the data provided in Table 2.6, what is the flow rate of customers from 9:00 a.m. to 10:00 a.m.?
TABLE 2.6 Time Stamps of 10 Customers Who Visited a Local Bank Branch from 9:00 a.m. to 10:00 a.m.
Customer
1
2
3
4
5
6
7
8
9
10
Time In
Time Out
9:01
9:07
9:06
9:21
9:08
9:20
9:14
9:19
9:20
9:28
9:26
9:33
9:31
9:39
9:40
9:46
9:44
9:59
9:53
9:57
7. Based on the data provided in Table 2.6, what is the flow time of customers from 9:00 a.m. to 10:00 a.m.?
Chapter 9 Solutions
EBK PRINCIPLES OF OPERATIONS MANAGEMENT
Ch. 9 - Prob. 1EDCh. 9 - Prob. 1DQCh. 9 - Prob. 2DQCh. 9 - Prob. 3DQCh. 9 - Prob. 4DQCh. 9 - Prob. 5DQCh. 9 - Prob. 6DQCh. 9 - Prob. 7DQCh. 9 - Prob. 8DQCh. 9 - Prob. 9DQ
Ch. 9 - Prob. 10DQCh. 9 - Prob. 11DQCh. 9 - Prob. 12DQCh. 9 - Prob. 13DQCh. 9 - Prob. 14DQCh. 9 - Prob. 15DQCh. 9 - Prob. 16DQCh. 9 - Prob. 17DQCh. 9 - Prob. 18DQCh. 9 - Prob. 1PCh. 9 - Prob. 2PCh. 9 - Prob. 3PCh. 9 - Roy Creasey Enterprises, a machine shop, is...Ch. 9 - Adam Munson Manufacturing, in Gainesville,...Ch. 9 - Prob. 6PCh. 9 - Prob. 7PCh. 9 - Prob. 8PCh. 9 - Prob. 9PCh. 9 - Six processes are to be laid out in six areas...Ch. 9 - Stanford Rosenberg Computing wants to establish an...Ch. 9 - Illinois Furniture, Inc., produces all types of...Ch. 9 - Prob. 14PCh. 9 - The Action Toy Company has decided to manufacture...Ch. 9 - Prob. 16PCh. 9 - Prob. 17PCh. 9 - Prob. 18PCh. 9 - Prob. 19PCh. 9 - Prob. 20PCh. 9 - Prob. 21PCh. 9 - Prob. 22PCh. 9 - Prob. 23PCh. 9 - Prob. 25PCh. 9 - Prob. 26PCh. 9 - Prob. 27PCh. 9 - Prob. 1CSCh. 9 - Prob. 2CSCh. 9 - Henry Coupe, the manager of a metropolitan branch...Ch. 9 - Prob. 4CSCh. 9 - Prob. 1.1VCCh. 9 - Prob. 1.2VCCh. 9 - Prob. 1.3VCCh. 9 - Prob. 1.4VCCh. 9 - Prob. 1.5VCCh. 9 - Prob. 1.6VCCh. 9 - Prob. 2.1VCCh. 9 - Prob. 2.2VCCh. 9 - Prob. 2.3VC
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