Using MIS (10th Edition)
Using MIS (10th Edition)
10th Edition
ISBN: 9780134606996
Author: David M. Kroenke, Randall J. Boyle
Publisher: PEARSON
Expert Solution & Answer
Book Icon
Chapter 8.8, Problem 8.2ARQ

Explanation of Solution

Social media contributes to sales and marketing:

  • Generally customers are already interacting with brands through SM. So, social media is a powerful way for spreading businesses to the customers.
  • Organizations control their relationships with customers using organized processes and related info-system in the past.
  • Traditional customer relationship management (CRM) manages customer.
  • Social CRM is a social media-based CRM process and it is a dynamic process. It creates the relationship between organizations and customers.
  • Social SRM is a peer-to-peer sale, which means buy or sell products and services directly with each other.
    • For example, in “Amazon.com” the customer can quickly look at the products and their reviews and buy the necessary products via online.

Social media contributes to customer support:

  • Companies mention about themselves in SM for finding the customers. The customers are attracted by the companies’ blogs, wikis and then finally connect with the companies.
  • Social media is one of the best ways for marketing business. Posting images, status about the business using social media for customer service can bring the business to the next level.
  • Handling customers’ service issues through SM is a more convenient way to get in touch with customers.

Social media contributes to inbound and outbound logistics:

  • Companies profit purely depends on the efficiency of their supply chain. The supply chain has long used info-system to improve both the proficiency and effectiveness of organized supply chain processes.
  • Social media communities may offer better and faster solutions to difficult supply chain problems.
  • The SM is designed for temporary content creation and feedback between networks of users and that characteristic simplifies the iteration and feedback needed for problem solving.

Social media contributes to manufacturing and operations:

  • Social media play a vital role in developing supplier relationship, designing products and improving operational efficiencies.
  • One of the SM process is crowd sourcing; it is a dynamic process of employing users to participate in product design and re-design.
  • SM has been widely used in B2C (Business-to-Consumer) relationships to market products to end users.
  • Manufacturers use SM by starting a blog that discuss the post interviews with experts, latest industry-related news and comments on new product innovations...

Blurred answer
Students have asked these similar questions
using rapid miner how to creat decison trea for all attribute and another one with delete one or more of them also how i know the weight of each attribute and what that mean in impact the result
Q.1. Architecture performance [10 marks] Answer A certain microprocessor requires either 2, 4, or 6 machine cycles to perform various operations. ⚫ (40+g+f)% require 2 machine cycles, ⚫ (30-g) % require 4 machine cycles, and ⚫ (30-f)% require 6 machine cycles. (a) What is the average number of machine cycles per instruction for this microprocessor? Answer (b) What is the clock rate (machine cycles per second) required for this microprocessor to be a "1000 MIPS" processor? Answer (c) Suppose that 35% of the instructions require retrieving an operand from memory which needs an extra 8 machine cycles. What is the average number of machine cycles per instruction, including the instructions that fetch operands from memory?
Q.2. Architecture performance [25 marks] Consider two different implementations, M1 and M2, of the same instruction set. M1 has a clock rate of 2 GHz and M2 has a clock rate of 3.3 GHz. There are two classes of instructions with the following CPIs: Class A CPI for M1 CPI for M2 2.f 1.g B 5 3 C 6 4 Note that the dots in 2 fand 1.g indicate decimal points and not multiplication. a) What are the peak MIPS performances for both machines? b) Which implementation is faster, if half the instructions executed in a certain program are from class A, while the rest are divided equally among classes B and C. c) What speedup factor for the execution of class-A instructions would lead to 20% overall speedup? d) What is the maximum possible speedup that can be achieved by only improving the execution of class-A instructions? Explain why. e) What is the clock rate required for microprocessor M1 to be a "1000 MIPS" (not peak MIPS) processor?
Knowledge Booster
Background pattern image
Similar questions
SEE MORE QUESTIONS
Recommended textbooks for you
Text book image
Principles of Information Systems (MindTap Course...
Computer Science
ISBN:9781305971776
Author:Ralph Stair, George Reynolds
Publisher:Cengage Learning
Text book image
Fundamentals of Information Systems
Computer Science
ISBN:9781337097536
Author:Ralph Stair, George Reynolds
Publisher:Cengage Learning
Text book image
Fundamentals of Information Systems
Computer Science
ISBN:9781305082168
Author:Ralph Stair, George Reynolds
Publisher:Cengage Learning
Text book image
Information Technology Project Management
Computer Science
ISBN:9781337101356
Author:Kathy Schwalbe
Publisher:Cengage Learning
Text book image
MIS
Computer Science
ISBN:9781337681919
Author:BIDGOLI
Publisher:Cengage
Text book image
Principles of Information Systems (MindTap Course...
Computer Science
ISBN:9781285867168
Author:Ralph Stair, George Reynolds
Publisher:Cengage Learning