Excellence in Business Communication (11th Edition)
Excellence in Business Communication (11th Edition)
11th Edition
ISBN: 9780133544176
Author: John V. Thill, Courtland L. Bovee
Publisher: PEARSON
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Chapter 8, Problem 6LOC
Summary Introduction

To determine:

Etiquette of a courteous close.

Introduction:

In closing a routine request, there are three elements of importance. Specific request and contact information must be given. Similarly, an expression of appreciation and goodwill is required to maintain the politeness.

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