Concept explainers
To determine:
The purpose of goodwill messages.
Introduction:
All business messages should be written with an eye toward fostering positive relationships with audiences, but some messages are written specifically to build goodwill. You can use these messages to enhance your relationships with customers, colleagues, and other businesspeople by sending friendly, even unexpected, notes with no direct business purpose. Whether you’re thanking an employee for a job well done or congratulating a colleague for a personal or professional achievement, the small effort to send a goodwill message can have a positive and lasting effect on the people around you. In addition to creating messages for a specific goodwill reason, you can craft almost any routine message in a way to build goodwill. Two ways to do so are by providing information that your readers might find helpful and by maintaining a positive tone throughout your message.
Want to see the full answer?
Check out a sample textbook solutionChapter 8 Solutions
Excellence in Business Communication (11th Edition)
- Accounting questionarrow_forwardWhat amount needs to be invested todayarrow_forwardNovelli's Nursery has developed the following data for lower of cost and net realizable valuation for its products: Selling Price Cost Broad leaf trees: Ash Beech Needle leaf trees: $ 1,800 $ 1,700 2,200 1,600 Cedar Fir $2,500 $1,750 3,600 3,350 Fruit trees: Apple $ 1,800 $1,400 Cherry 2,300 1,800 The costs to sell are 10% of selling price. Required: Determine the reported inventory value assuming the lower of cost and net realizable value rule is applied to individual trees.arrow_forward
- Financial accountingarrow_forwardFinancial Account - On March 1, 2019, Baltimore Company's beginning work in process inventory had 6,500 units. This is its only production department. Beginning WIP units were 50% complete's to conversion costs. Baltimore introduces direct materials at the beginning of the production process. During March, a total of 28,800 units were started and the ending WIP inventory had 7,800 units which were 30% complete's to conversion costs. Baltimore uses the weighted average method. Use this information to determine for March 2019 the equivalent units of production for conversion costs.arrow_forwardI won't to this question answer general Accountingarrow_forward
- BUSN 11 Introduction to Business Student EditionBusinessISBN:9781337407137Author:KellyPublisher:Cengage LearningEssentials of Business Communication (MindTap Cou...BusinessISBN:9781337386494Author:Mary Ellen Guffey, Dana LoewyPublisher:Cengage LearningAccounting Information Systems (14th Edition)BusinessISBN:9780134474021Author:Marshall B. Romney, Paul J. SteinbartPublisher:PEARSON
- International Business: Competing in the Global M...BusinessISBN:9781259929441Author:Charles W. L. Hill Dr, G. Tomas M. HultPublisher:McGraw-Hill Education