Concept explainers
a)
Case summary:
Company CL produces lip balms and skin care products, the family owned business that maintains a good relationship with its consumers since its foundation. This case mainly focuses on the
The strategies to be considered are a poll question on Social media F wall, a contest on Social media F, and both contest and poll together. The case mainly concentrates on the metrics and the effect of using alternative strategies.
Characters in the case:
Company CL
Social media F
Introduction:
The process of defining the marketing issue and opportunity, systematically analyzing and collecting the facts, suggesting actions to decrease the risk, and thereby improving the decisions in the market is known as the marketing research.
To determine: The strategy that needs to be used for the given situation.
b)
Case summary:
Company CL produces lip balms and skin care products, the family owned business that maintains a good relationship with its consumers since its foundation. This case mainly focuses on the marketing research using Social media F to decide the new possible quantitative test to add. The main metrics used for taking the decision are “engagement” and “like”.
The strategies to be considered are a poll question on Social media F wall, a contest on Social media F, and both contest and poll together. The case mainly concentrates on the metrics and the effect of using alternative strategies.
Characters in the case:
Company CL
Social media F
Introduction:
The process of defining the marketing issue and opportunity, systematically analyzing and collecting the facts, suggesting actions to decrease the risk, and thereby improving the decisions in the market is known as the marketing research.
To determine: The scenario that Person X would choose for the given situation and the reason behind that.

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Chapter 8 Solutions
MARKETING >CUSTOM< (PB)
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