Practical Operations Management
Practical Operations Management
2nd Edition
ISBN: 9781939297136
Author: Simpson
Publisher: HERCHER PUBLISHING,INCORPORATED
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Chapter 7, Problem 5DQ
Summary Introduction

Interpretation:

The likely consequences of managing a highly uncertain project in the predictive style of project management from an individual point of view.

Concept Introduction:

In the predictive style of project management,the four stages of a project are defining, planning, executing, and closing procedures in a distinct step-by-step sequence.

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What do you think is more effective in the long run, bringing in more staff during peak times or investing in cross-training and process redesign to manage demand variability better? With a Reference
5. Glenn Dental Clinic provides general dental care to residents of Philadelphia on a walk-in basis. The clinic has started receiving complaints from patients that the waiting time is too long and has asked you to investigate whether this problem can be solved. Upon arrival, customers first receive a series of paperwork from the receptionist and fill out relevant information such as personal health records and insurance provider. The form is then handed back to the receptionist who enters the information into the computer system for the dentist to see. A dental assistant then takes an X-ray from the patient. A dentist then performs the checkup and discusses any issues with the patient. Based on conversations with staff members at the clinic, you have obtained the following information on the process: a. It takes about 5 minutes for a customer to fill out the paperwork. b. Entry of information on the paperwork into the system and verification with past records takes another 5 minutes…
Why should businesses not set efficiency as the only goal?    •    Note: Include a reference with supportive citations in the discussion reply in your post.
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