Operations Management (McGraw-Hill Series in Operations and Decision Sciences)
12th Edition
ISBN: 9780078024108
Author: William J Stevenson
Publisher: McGraw-Hill Education
expand_more
expand_more
format_list_bulleted
Textbook Question
Chapter 5, Problem 4DRQ
Give an example of a good and a service that exhibit these seasonal demand patterns:
a. Annual
b. Monthly
c. Weekly
d. Daily
Expert Solution & Answer
Want to see the full answer?
Check out a sample textbook solutionStudents have asked these similar questions
Majestic Corporation provides call-center ordering services for Essential Oils magazine. Majestic receives an annual fee of $200,000 for providing such services and is also eligible to receive a performance bonus up to
$65,000 if the average customer wait times are below certain thresholds at the end of the year.
Using historical results as well as current expectations, Majestic estimates the chances of achieving the different performance bonuses as shown in the table here.
Assume there are NO revenue constraints, and the entity uses the expected value approach to record variable consideration when recognizing revenue during the period. Which is the amount of the performance bonus
management can recognize in the transaction price?
Average wait times Performance Bonus % Chance of Achieving
$65,000
15%
< 1 minute
< 2 minutes
< 3 minutes
< 4 minutes
< 5 minutes
$45,000
$25,000
$5,000
0
10%
50%
20%
5%
a. Management would include the variable consideration in the transaction price in the…
The following data for 2021 are available for Canlubang AutomotiveCompany which manufactures and sells a single automotive product line.Unit selling price = 4Unit variable cost = 20Total fixed cost = 200,000a.) What is the break-even point in units for the current year?b.) Prepare a break-even chart for the operation in 2021 intervals of 5,000 units from 5,000to 30,000 units (show complete solution)
snip
Chapter 5 Solutions
Operations Management (McGraw-Hill Series in Operations and Decision Sciences)
Ch. 5.8 - Explain the meaning of the phrase Hours versus...Ch. 5.8 - Prob. 1.2RQCh. 5.8 - Prob. 1.3RQCh. 5.8 - Prob. 1.4RQCh. 5.8 - Prob. 1.5RQCh. 5.S - Prob. 1DRQCh. 5.S - Prob. 2DRQCh. 5.S - Explain the term bounded rationality.Ch. 5.S - Prob. 4DRQCh. 5.S - Prob. 5DRQ
Ch. 5.S - What information is contained in a payoff table?Ch. 5.S - Prob. 7DRQCh. 5.S - Prob. 8DRQCh. 5.S - Under what circumstances is expected monetary...Ch. 5.S - Explain or define each of these terms: a. Laplace...Ch. 5.S - Prob. 11DRQCh. 5.S - Prob. 12DRQCh. 5.S - Prob. 13DRQCh. 5.S - Prob. 1PCh. 5.S - Refer to problem1. Suppose after a certain amount...Ch. 5.S - Refer to Problems 1 and 2 Construct a graph that...Ch. 5.S - Prob. 4PCh. 5.S - Prob. 5PCh. 5.S - The lease of Theme Park, Inc., is about to expire....Ch. 5.S - Prob. 7PCh. 5.S - Prob. 8PCh. 5.S - Prob. 9PCh. 5.S - A manager must decide how many machines of a...Ch. 5.S - Prob. 11PCh. 5.S - Prob. 12PCh. 5.S - Prob. 13PCh. 5.S - Prob. 14PCh. 5.S - Give this payoff table: a. Determine the range of...Ch. 5.S - Prob. 16PCh. 5.S - Repeat all parts of problem 16, assuming the value...Ch. 5.S - Prob. 18PCh. 5 - Prob. 1DRQCh. 5 - Prob. 2DRQCh. 5 - How do long-term and short-term capacity...Ch. 5 - Give an example of a good and a service that...Ch. 5 - Give some example of building flexibility into...Ch. 5 - Why is it important to adopt a big-picture...Ch. 5 - What is meant by capacity in chunks, and why is...Ch. 5 - Prob. 8DRQCh. 5 - How can a systems approach to capacity planning be...Ch. 5 - Prob. 10DRQCh. 5 - Why is it important to match process capabilities...Ch. 5 - Briefly discuss how uncertainty affects capacity...Ch. 5 - Prob. 13DRQCh. 5 - Prob. 14DRQCh. 5 - Prob. 15DRQCh. 5 - Prob. 16DRQCh. 5 - What is the benefit to a business organization of...Ch. 5 - Prob. 1TSCh. 5 - Prob. 2TSCh. 5 - Prob. 3TSCh. 5 - Prob. 1CTECh. 5 - Prob. 2CTECh. 5 - Identify four potential unethical actions or...Ch. 5 - Any increase in efficiency also increases...Ch. 5 - Prob. 1PCh. 5 - In a job shop, effective capacity is only 50...Ch. 5 - A producer of pottery is considering the addition...Ch. 5 - A small firm intends to increase the capacity of a...Ch. 5 - A producer of felt-tip pens has received a...Ch. 5 - A real estate agent is considering changing her...Ch. 5 - A firm plans to begin production of a new small...Ch. 5 - A manager is trying to decide whether to purchase...Ch. 5 - A company manufactures a product using two machine...Ch. 5 - A company must decide which type of machine to...Ch. 5 - Prob. 11PCh. 5 - A manager must decide how many machines of a...Ch. 5 - Prob. 13PCh. 5 - The following diagram shows a four-step process...Ch. 5 - Prob. 15PCh. 5 - Prob. 16PCh. 5 - Prob. 17PCh. 5 - Prob. 18PCh. 5 - A new machine will cost 18,000, butt result it...Ch. 5 - Remodelling an office will cost 25,000 and will...Ch. 5 - Prob. 1CQCh. 5 - Prob. 2CQCh. 5 - Prob. 3CQ
Additional Business Textbook Solutions
Find more solutions based on key concepts
E6-14 Using accounting vocabulary
Learning Objective 1, 2
Match the accounting terms with the corresponding d...
Horngren's Accounting (12th Edition)
How is activity-based costing useful for pricing decisions?
Horngren's Cost Accounting: A Managerial Emphasis (16th Edition)
1-1. Define marketing and outline the steps in the marketing process. (AASCB: Communication)
Marketing: An Introduction (13th Edition)
Mary Williams, owner of Williams Products, is evaluating whether to introduce a new product line. After thinkin...
Operations Management: Processes and Supply Chains (12th Edition) (What's New in Operations Management)
Assume you are a CFO of a company that is attempting to race additional capital to finance an expansion of its ...
Financial Accounting, Student Value Edition (5th Edition)
To what does the lifetime value of the customer refer, and how is it calculated?
MARKETING:REAL PEOPLE,REAL CHOICES
Knowledge Booster
Learn more about
Need a deep-dive on the concept behind this application? Look no further. Learn more about this topic, operations-management and related others by exploring similar questions and additional content below.Similar questions
- Define/briefly discuss the following service outputs, and give one example for each. 1. Bulk breaking 2. Spatial convenience 3. Waiting and delivery time 4. Assortment and variety 5. Customer service 6. Information provisionarrow_forwardPendryl Office Supplies is evaluating the profitability of leasing a photocopier for its customers to use on a self serve basis at 10 cents/copy. The copier may be leased for $300 per month plus 1.5 cents per copy on a full service contract. Pendryl can purchase paper at $5 per 500 sheet ream. Toner costs $100 per bottle, which in normal use will last for 5000 pages. Pendryl thinks that there are additional other costs of 0.5 cents per copy. A. How many copies per month must be sold in order to break even? (6000 copies/month) B. What will be the increase in monthly profit for each 1000 copies sold above the break-even point? ($50 per month)arrow_forwardDefine/briefly discuss the following service outputs, and give one example for each. 1. Bulk breaking 2. Spatial convenience 3. Waiting and delivery time 4. Assortment and variety 5. Customer service 6. Information provision Note: Include the source/reference.arrow_forward
- A service triangle consists of these four features.arrow_forwardThe call centre operates eight hours a day (0900-1700) five days a week and is closed on weekends. Call volumes and demand fluctuate, but there is one noticeable peak period between mid October and January inclusive (15 weeks). Records show that the average call numbers during the off-peak period is 250 calls per day, whilst on peak days call numbers average 608 calls per day. The call centre is staffed by a team of 3 permanent staff members. Full time staff can handle up to a maximum of 12 calls per hour each and it has been shown that the full time staff can cope with all the calls during off-peak periods. Temporary staff are engaged for the peak period and, generally, can answer 8 calls per hour. Temporary staff, sourced from a local recruitment agency cost £76.75 per 8 hour day shift inclusive of all agency fees. A specialist IT company has proposed installing an enhanced call handling system which, it is claimed, will increase productivity enabling permanent staff to…arrow_forwardDescribe the service-product bundle for each of the following services:a. Hospitalb. Lawyerc. Trucking firmarrow_forward
- What is the classification of the service does the shopping center provide based on divergence(standardized/customized), customer contact(high/low), nature of service(continuous/discrete), labor intensity(lanor/equipment intensive)?arrow_forwardPiatinum Web Services designs and maintains websites for small business entrepreneurs. Competition has been intensifying in recent years and the company has been losing business to larger web design firms. Summary data concerning the last two years of operations follow: Estimated hours of service denanded Estimated overhead cost Actual hours of service provided Actual overhead cost incurred Hours of service available at capacity Last Year This Year 1,800 $ 117,000 $ 117,000 1,700 $ 117,000 $ 117,000 2,600 1,550 1,450 2,600 The company applies its overhead costs to jobs using the hours of service provided as the allocation base. For example, this year and last year, 35 service-hours were required to maintain the website for a small company called Verde Consulting. All of Platinum's overhead costs are fixed, and the actual overhead cost incurred was exactly as estimated at the beginning of the year in last year and this year. Required: 1. Platinum Web Services computes its predetermined…arrow_forwardProblem 16-15 (Algo) The owner of a large machine shop has just finished its financial analysis from the prior fiscal year. Following is an excerpt from the final report: Net revenue $ 378,000 Cost of goods sold 323,000 Value of production materials on hand 42,500 Value of work-in-process inventory 55,000 Value of finished goods on hand 21,500 Compute the inventory turnover ratio (ITR). (Round your answer to 1 decimal place.) Compute the weeks of supply (WS). (Do not round intermediate calculations. Round your answer to 1 decimal place.)arrow_forward
- CoffeeVille’s main source of icome is the lunchtime trade. The cafe sells food and drinks to customers who work nearby. On weekdays, the cafe is staffed by Michael (cashier), Oliver (barista) and Lucy (waiter). Data regarding lunchtime income for the past three months with data from previous year, is presented below. April Lunchtime income this year: $22,000 Lunchtime income previous year: $18,000 Average wait time for a table this year: 15mins. Average wait time for a table previous year: 3mins. May Lunchtime income this year: $23,000 Lunchtime income previous year: $19,000 Average wait time for a table this year: 18mins. Average wait time for a table previous year: 5mins. June Lunchtime income this year: $21000 Lunchtime income previous year: $17,000 Average wait time for a table this year: 16mins. Average wait time for a table previous year: 4mins. CoffeeVille recently conducted its annual customer survey. A sample of the customers feedback received includes: “I use to love coming…arrow_forwardCoffeeVille’s main source of icome is the lunchtime trade. The cafe sells food and drinks to customers who work nearby. On weekdays, the cafe is staffed by Michael (cashier), Oliver (barista) and Lucy (waiter). Data regarding lunchtime income for the past three months with data from previous year, is presented below. April Lunchtime income this year: $22,000 Lunchtime income previous year: $18,000 Average wait time for a table this year: 15mins. Average wait time for a table previous year: 3mins. May Lunchtime income this year: $23,000 Lunchtime income previous year: $19,000 Average wait time for a table this year: 18mins. Average wait time for a table previous year: 5mins. June Lunchtime income this year: $21000 Lunchtime income previous year: $17,000 Average wait time for a table this year: 16mins. Average wait time for a table previous year: 4mins. CoffeeVille recently conducted its annual customer survey. A sample of the customers feedback received includes: “I use to love coming…arrow_forwardCoffeeVille’s main source of icome is the lunchtime trade. The cafe sells food and drinks to customers who work nearby. On weekdays, the cafe is staffed by Michael (cashier), Oliver (barista) and Lucy (waiter). Data regarding lunchtime income for the past three months with data from previous year, is presented below. April Lunchtime income this year: $22,000 Lunchtime income previous year: $18,000 Average wait time for a table this year: 15mins. Average wait time for a table previous year: 3mins. May Lunchtime income this year: $23,000 Lunchtime income previous year: $19,000 Average wait time for a table this year: 18mins. Average wait time for a table previous year: 5mins. June Lunchtime income this year: $21000 Lunchtime income previous year: $17,000 Average wait time for a table this year: 16mins. Average wait time for a table previous year: 4mins. CoffeeVille recently conducted its annual customer survey. A sample of the customers feedback received includes: “I use to love coming…arrow_forward
arrow_back_ios
SEE MORE QUESTIONS
arrow_forward_ios
Recommended textbooks for you
- Practical Management ScienceOperations ManagementISBN:9781337406659Author:WINSTON, Wayne L.Publisher:Cengage,
Practical Management Science
Operations Management
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:Cengage,
Forecasting 2: Forecasting Types & Qualitative methods; Author: Adapala Academy & IES GS for Exams;https://www.youtube.com/watch?v=npWni9K6Z_g;License: Standard YouTube License, CC-BY
Introduction to Forecasting - with Examples; Author: Dr. Bharatendra Rai;https://www.youtube.com/watch?v=98K7AG32qv8;License: Standard Youtube License