Marketing: An Introduction, Student Value Edition Plus MyMarketingLab with Pearson eText -- Access Card Package (13th Edition)
Marketing: An Introduction, Student Value Edition Plus MyMarketingLab with Pearson eText -- Access Card Package (13th Edition)
13th Edition
ISBN: 9780134421902
Author: Gary Armstrong, Philip Kotler
Publisher: PEARSON
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Chapter 5, Problem 1BLC

Pick a company or brand that we've discussed in a previous chapter- Nike, Starbucks, Netflix, Apple, Jet Blue, or another. How does the company you chose use its understanding of customers and their buying behavior to build better customer relationships?

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