Operations Management: Sustainability and Supply Chain Management (12th Edition)
Operations Management: Sustainability and Supply Chain Management (12th Edition)
12th Edition
ISBN: 9780134130422
Author: Jay Heizer, Barry Render, Chuck Munson
Publisher: PEARSON
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Chapter 5, Problem 17DQ

Why are the direct interaction and surrogate interaction regions- in a PCN diagram important in service design?

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Operations Management: Sustainability and Supply Chain Management (12th Edition)

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