Operations and Supply Chain Management 9th edition
9th Edition
ISBN: 9781119320975
Author: Roberta S. Russell, Bernard W. Taylor III
Publisher: WILEY
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Textbook Question
Chapter 4, Problem 7P
Glen Evans is an emergency medical technician for a local rescue team and is routinely called on to render emergency care to citizens facing crisis situations. Although Glen has received extensive training, he also relies heavily on his equipment for support. During a normal call, Glen uses five essential pieces of equipment, whose individual reliabilities are 0.98, 0.97, 0.95, 0.96, and 0.99, respectively.
- a. Glen claims his equipment has maximum probability of failure of 5%. Is he correct?
- b. What individual equipment reliabilities would guarantee an overall reliability of 96%?
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For the purpose of process analysis, which of the following measures would be considered an appropriate flow unit for analyzing the main operation of a local accounting firm? Instructions: You may select more than one answer.
a. Number of accountants working each week
b. Number of tax returns completed each week
c. Number of customers with past-due invoices
d. Number of reams of paper received from suppliers
4. Based on the data provided in Table 2.5, what is the flow rate of callers from 8:00 a.m. to 8:20 a.m.?
TABLE 2.5 Time Stamps of the Eight Callers Who Called from 8:00 a.m. to 8:20 a.m. to the Reservation Desk of a Ferry Service
Caller
Time In
Time Out
1
8:01
8:05
2
3
4
5
6
8:02
8:07
8:06
8:08
8:09
8:12
8:10
8:15
8:12
8:20
7
8:16
8:19
8
8:17
8:19
5. Based on the data provided in Table 2.5, what is the flow time of callers from 8:00 a.m. to 8:20 a.m.?
6. Based on the data provided in Table 2.6, what is the flow rate of customers from 9:00 a.m. to 10:00 a.m.?
TABLE 2.6 Time Stamps of 10 Customers Who Visited a Local Bank Branch from 9:00 a.m. to 10:00 a.m.
Customer
1
2
3
4
5
6
7
8
9
10
Time In
Time Out
9:01
9:07
9:06
9:21
9:08
9:20
9:14
9:19
9:20
9:28
9:26
9:33
9:31
9:39
9:40
9:46
9:44
9:59
9:53
9:57
7. Based on the data provided in Table 2.6, what is the flow time of customers from 9:00 a.m. to 10:00 a.m.?
How is Little’s Law currently used in today’s supply chains?
Provide an example of where it is used.
Chapter 4 Solutions
Operations and Supply Chain Management 9th edition
Ch. 4 - Designing the Everyday Michael Graves, probably...Ch. 4 - Designing the Everyday Michael Graves, probably...Ch. 4 - Jugaad, Design for the Times India has a Hindi...Ch. 4 - Jugaad, Design for the Times India has a Hindi...Ch. 4 - Consider Nikes Flyknit Design Nike has been...Ch. 4 - Consider Nikes Flyknit Design Nike has been...Ch. 4 - Consider Nikes Flyknit Design Nike has been...Ch. 4 - Creating Fairphones Fairphone launched its first...Ch. 4 - Creating Fairphones Fairphone launched its first...Ch. 4 - Creating Fairphones Fairphone launched its first...
Ch. 4 - Creating Fairphones Fairphone launched its first...Ch. 4 - Describe the strategic significance of design. How...Ch. 4 - Give an example of a product or service you have...Ch. 4 - Sometimes failures provide the best opportunities...Ch. 4 - BusinessWeek sponsors a best design competition...Ch. 4 - Prob. 6QCh. 4 - Prob. 7QCh. 4 - Prob. 8QCh. 4 - Prob. 10QCh. 4 - Prob. 11QCh. 4 - Prob. 12QCh. 4 - Prob. 13QCh. 4 - How can design teams improve the quality of...Ch. 4 - Discuss the concept of concurrent design. What are...Ch. 4 - Prob. 16QCh. 4 - Describe the objectives of failure mode and effect...Ch. 4 - Prob. 22QCh. 4 - Prob. 1PCh. 4 - An alternative airplane design is given here....Ch. 4 - Calculate the reliability of the following system.Ch. 4 - Prob. 4PCh. 4 - Prob. 5PCh. 4 - Prob. 6PCh. 4 - Glen Evans is an emergency medical technician for...Ch. 4 - Examine the systems given below. Which system is...Ch. 4 - Prob. 9PCh. 4 - Prob. 10PCh. 4 - Prob. 11PCh. 4 - You have won two tickets to a Lady Gaga concert in...Ch. 4 - Prob. 13PCh. 4 - La Pied manufactures high-quality orthopedic...Ch. 4 - Prob. 15PCh. 4 - The Management Department recently purchased a...Ch. 4 - Prob. 17PCh. 4 - As a regional sales manager, Nora Burke travels...Ch. 4 - Nadia Algar is the overworked IT resource person...Ch. 4 - Derek is disappointed in his high-speed Internet...Ch. 4 - Prob. 21PCh. 4 - Prob. 1.1CPCh. 4 - Prob. 1.2CPCh. 4 - Prob. 1.3CPCh. 4 - Greening Product Design Hal Parker was not...Ch. 4 - Greening Product Design Hal Parker was not...Ch. 4 - Greening Product Design Hal Parker was not...Ch. 4 - Greening Product Design Hal Parker was not...Ch. 4 - Lean and Mean Megan McNeil, product manager for...
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