Practical Operations Management
Practical Operations Management
2nd Edition
ISBN: 9781939297136
Author: Simpson
Publisher: HERCHER PUBLISHING,INCORPORATED
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Chapter 4, Problem 1.1Q
Summary Introduction

Interpretation: The mean error of the HR department’s forecast is to be determined along with mean absolute deviation and mean absolute percent error.

Concept Introduction: The following formula will be used:

  Mean absolute deviation=errortotal number

  mean=Total of actual attendance Total session

  Mean absolute error=erroractual value×100

Expert Solution & Answer
Check Mark

Answer to Problem 1.1Q

Mean error = 0.81530

Mean absolute deviation = 1.7

Mean absolute percent error = 21.88%

Explanation of Solution

The following formula will be used to calculate the mean for HR department’s forecast −

  =Total of actual attendance Total session

Actual attendance = 95

Total session = 10

Therefore,

  =95 10=9.5

The difference between actual attendance and mean attendance results the deviation from actual value.


      (Actual attendance  mean attendance)2

      (139.5)2
    12.25

      (109.5)2
    0.25

      (129.5)2
    6.25

      (129.5)2
    6.25

      (89.5)2
    2.25

      (119.5)2
    2.25

      (99.5)2
    0.25

      (99.5)2
    0.25

      (49.5)2
    30.25

      (79.5)2
    6.25
    Summation 66.5

The standard deviation can be calculated as −

  S.D.=66.510=2.578

The following method will be used to calculate the standard error −

  S.E.=S.D.10=2.5783.162=0.81530

Mean absolute deviation can be calculated as −


      (Actual attendance  forecast attendance)
    error

      (1310)
    3

      (1010)
    0

      (1210)
    2

      (1210)
    2

      (810)
    -2

      (1110)
    1

      (910)
    -1

      (910)
    -1

      (410)
    -6

      (710)
    -3
    Summation 17

  Mean absolute deviation=errortotal number

  =1710=1.7

The following formula will be used to calculate the mean absolute error for each component −

  Mean absolute error=erroractual value×100

Therefore,

    Actual attendance error
      erroractual value×100
    133
      313×100=23.07%
    100
      010×100=0%
    122
      212×100=16.66%
    122
      212×100=16.66%
    8-2
      28×100=8.33
    111
      111×100=9.09%
    9-1
      19×100=11.11%
    9-1
      19×100=11.11%
    4-6
      64×100=150%
    7-3
      37×100=42.85%
    Summation
      216.8810=21.88%

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