To find: the resolve rate of the customer service department.
Answer to Problem 28IP
The resolve rate of the customer service department is
Explanation of Solution
Given information:
Consider the information provided, the customer service department resolved 106 of 120 customer complaints in a one hour time span.
Calculation:
To find the rate of customer service department, complaints resolved is to be divided by the customer complaints.
Therefore,
So, the resolve rate of the customer service department is
Chapter 3 Solutions
Glencoe Math Accelerated, Student Edition
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