Marketing - Standalone book
Marketing - Standalone book
13th Edition
ISBN: 9781259573545
Author: Roger A. Kerin, Steven W. Hartley
Publisher: McGraw-Hill Education
Question
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Chapter 3, Problem 4VC
Summary Introduction

Case summary:

Person RS started to repair computers while studying college in order to pay his bills. Person RS quickly noticed the changes in the technology and the needs of the consumer. Thus, with the help of Person S he found the Company GS in the year 1994. To make sure that the employees does not make a threat to the consumers they wore the uniform that consists of black and white clothes that is known as “GM”.

The Company GS charged fixed prices without considering of how much time was needed and they made house calls. In the year 2002, the electronics retailer Company BB has purchased the Company GS in order to decrease the rate of return on complex products. At present more than 20,000 employees of Company GS are working in Company BB. The Company GS repairs more than 3,000 personal computers a day and generate a profit of $2 billion.

Characters in the case:

  • Person RS
  • Company GS
  • Person S
  • Company BB

Introduction:

The variations in the marketing environment are the major source of opportunities and threats that has to be managed. The process of getting the facts about the external environment of the organization in order to find and understand the potential trends is known as environmental scanning.

To determine: The promotional activities that Person X will recommend to encourage the consumers who utilize the independent installers to move to Company GS.

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What are the micro environmental factors and how they impact the a company’s ability to compete in the market.
Big changes for Checkers Sixty60 in South Africa Checkers Sixty60 is set to undergo a series of changes, with ownership structures and drivers affected.  Despite wearing Checkers colours and branding, Sixty60 drivers are not actually employed by Checkers or its parent company, Shoprite – yet. Shoprite uses Pingo, a joint venture with RTT On-Demand, which relies on over 6,000 independent drivers for last-mile logistics.  Shoprite was heavily criticised for its outsourcing, which many argued allowed it to distance itself from direct responsibility for the drivers’ working conditions. Experts stated that the model pushed drivers to maximise their time on the road, creating dangerous working conditions. However, in October, the Competition Tribunal unconditionally approved the proposed transaction in which Checkers would acquire a larger shareholding in—and wholly own and control—Pingo. Another issue facing the delivery service is the high number of foreign workers on the platform.…
ALso, need references this too please.
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