EBK OPERATIONS MANAGEMENT
13th Edition
ISBN: 8220103675987
Author: Stevenson
Publisher: YUZU
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Textbook Question
Chapter 3, Problem 30P
The classified department of a monthly magazine has used a combination of quantitative and qualitative methods to
a. Compute a tracking signal for months 11 through 20. Compute an initial value of MAD for month 11, and then update it for each month using exponential smoothing with α = .1 What can you conclude? Assume limits of ± 4.
b. Using the first half of the data, construct a control chart with 2s limits. What can you conclude?
c. Plot the last 10 errors on the control chart. Are the errors random? What is the implication of this?
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Chapter 3 Solutions
EBK OPERATIONS MANAGEMENT
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