Person A is responsible for implementation of new software of customer relationship management in State L and C of Country U. It is needed to follow up the sales of the company E. Company sold exercise equipment to colleges and high schools and recreation centres to mid-sized businesses by a national force of 310 sales force. Company got success by way of low prices of sales. However, it has ordered a new CRM system and also installed with all possible speed to solve many problems like inquiries, reminders and daily updates to sales representatives. Person A has four members team working in State C and L of Country U on this project. He had received several complaints about the productivity of members from his boss Person Z. He was thinking about the reasons and also fearing that this reason would ruin his future goal as a boss for the company. To discuss: Actions taken by person X if he is in a position of person A and steps taken to bring more enthusiasm in team to complete the project within specified time.

Question

Want to see the full answer?

Answer 1

Question

Chapter 3, Problem 2.2CFA

Summary Introduction

Case summary:

Person A is responsible for implementation of new software of customer relationship management in State L and C of Country U. It is needed to follow up the sales of the company E.

Company sold exercise equipment to colleges and high schools and recreation centres to mid-sized businesses by a national force of 310 sales force. Company got success by way of low prices of sales. However, it has ordered a new CRM system and also installed with all possible speed to solve many problems like inquiries, reminders and daily updates to sales representatives.

Person A has four members team working in State C and L of Country U on this project. He had received several complaints about the productivity of members from his boss Person Z. He was thinking about the reasons and also fearing that this reason would ruin his future goal as a boss for the company.

To discuss: Actions taken by person X if he is in a position of person A and steps taken to bring more enthusiasm in team to complete the project within specified time.

Expert Solution & Answer

Want to see the full answer?

Check out a sample textbook solution

See solution

Students have asked these similar questions

Please read the case and answet the question below: Imagine that you are a manager responsible for choosing which new project to support. Your budget is limited, and you can support only one new project. You must make a decision by tomorrow morning. Your staff just finished presenting their ideas to you, and you are finding it difficult to choose. Each project has merit, and you feel that they all have an equal chance of success. As the meeting comes to a close, your team members each make a last minute appeal to win your support.Jose: “You are a great leader and have always made great decisions for the team. I’m sure you’ll choose the best one this time, too! “Kira: “You’ve always said we should aim high. I think my idea will help our company reach new markets and raise us to the next level.”John: “I think my idea has the highest chance for a good return on our investment with the least risk. My market research is solid, and I think my idea is the best choice.”Sandy: “I talked to…

When managing a virtual project team, what is the most effective strategy project managers can use to help ensure success while reducing risk? Why do you think that is the most powerful strategy?

Use appropriate theories that you have learned in this course, answer the following questions: Discuss the dysfunctional characteristics of the FAIS project Management Team Analyze the issues of leadership in the case. How has Chris performed as a leader? What has he done or failed to do to make the team effective? Is poor cohesiveness related to the team’s performance failure? Discuss the measures that the team leader should consider in the team management process