
Case Summary:
Vitorio Nufios and Gary Shaw, the middle management at Vreeland Pharmaceuticals are on their way to the company headquarters in Kansas City, Missouri to attend a Leader Competencies workshop organized by their HR Manager, Connie Wyland. They are discussing the lack of involvement of the middle management and the bureaucratic approach of "teaching" core management principles.
Characters in the case:
- Vitorio Nufios: Middle management, Vreeland Pharmaceuticals
- Gary Shaw: Middle management, Vreeland Pharmaceuticals
- Connie Wyland: Human Resources Manager, Vreeland Pharmaceuticals
- Mr. Vreeland: Head, Vreeland Pharmaceuticals
Adequate information:
The leadership competency workshop was organized as the ultimate tool to recover from the sales scandal happened the previous year.
To determine:
Why Vitorio and Gary are on the defensive and how could the core leadership behavior emphasis be handled differently.

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Chapter 2 Solutions
Management, Loose-Leaf Version
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