OM6 ONLINE-LMS INTEGRATED ACCESS
6th Edition
ISBN: 9781337118323
Author: Collier
Publisher: CENGAGE L
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Chapter 2, Problem 12PA
Summary Introduction
Interpretation:The average defection rate needs to be calculated as per the given information.
Concept Introduction: The rate of average defection states that the rate at which any customer gets dissatisfied and stops purchasing the product from a company.
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Chapter 2 Solutions
OM6 ONLINE-LMS INTEGRATED ACCESS
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