Trade-off between speed and quality by reducing waste and costs using lean principles is to be explained along with reasons. Case Summary: C.M.A is a large health care system which includes hospitals, satellite centers and outpatient clinics. Here the data was unorganized which led to various delays in patient treatment. Moreover, various appointments were to be made by patients before going to an authorized doctor. It made all the process very troublesome. Moreover, if doctor needs to retrieve data for any patients, it might take several hours, days or even weeks to get previous medical history of patient. But C.M.A introduced a system where all the data got stores in 7000 computer terminals. It almost takes 2 minutes to retrieve data from previous sources. Although C.M.A had to spend certain amount of dollars but system now could connect to suppliers, outside labs, and pharmacies.

Question

Want to see the full answer?

Answer 1

Question

Chapter 17, Problem 5CQD

Summary Introduction

Interpretation:Trade-off between speed and quality by reducing waste and costs using lean principles is to be explained along with reasons.

Case Summary:

C.M.A is a large health care system which includes hospitals, satellite centers and outpatient clinics. Here the data was unorganized which led to various delays in patient treatment. Moreover, various appointments were to be made by patients before going to an authorized doctor. It made all the process very troublesome. Moreover, if doctor needs to retrieve data for any patients, it might take several hours, days or even weeks to get previous medical history of patient. But C.M.A introduced a system where all the data got stores in 7000 computer terminals. It almost takes 2 minutes to retrieve data from previous sources. Although C.M.A had to spend certain amount of dollars but system now could connect to suppliers, outside labs, and pharmacies.

Expert Solution & Answer

Want to see the full answer?

Check out a sample textbook solution

See solution

Students have asked these similar questions

Discuss how training and development programs can be best presented to ultimately change the behavior of employees, often without their knowledge or awareness.

Doctor E

Considering contemporary challenges in business, analyze a real-world case where a company successfully navigated a major shift in its marketing strategy to adapt to changing market dynamics. Discussion Question and Prompt: Identify the key factors that contributed to the success of their marketing strategy in the face of contemporary issues. How can businesses draw insights from this case to inform their own marketing strategies amid current business challenges?