Management
12th Edition
ISBN: 9781305393462
Author: DAFT, Richard L.
Publisher: South-Western College Pub
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Chapter 17, Problem 3DQ
Summary Introduction
To determne:
How to effectively communicate with under performing employees.
Introduction:
In the contexts of improving business performance, and profit maximization the management of the stakeholders is vital. Here even though organizations engage with external community, customers more often, the contribution of the employees towards the success of the common goal of the team should not be forgotten. For this the managers should communicate with the subordinates and employees under them so as to provide them with the better quality environment.
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For this week's discussion, we have been asked to review and discuss the Myers-Briggs Type Indicator (MBTI). This is an extension of the Jungian personality theory, which identifies personality traits that help identify performance measures that make it easier to promote and use employees in a way that will ensure their success (McShane & Von Glinow, 2022). However, there are particular areas in business where this can be used, as it is not a bulletproof evaluation tool, and, per the text, it could be a better tool for performance evaluation and pre-employment. (Coe, 1992). So, how does this apply to the question of the week, and how can we use it in daily business to increase the success of the employee and the business overall?
The MBTI tool could promote middle managers to the executive level. Executive-level managers are good leaders with strong communication skills and personality traits that set them apart from the pack (Men, 2015). We…
Lanna lawery, regional manager for a 100 person inside sale staff, notice that the teams best performer is struggling. Her sales are down 20 percent from a year ago, and she frequently arrive late for work, looking upset. Lawery need to find out why her performance is suffering. What advice would you give lawery for communication with this employee? Which communication channel should she use? What would be the relative importance of candor, listening, and asking question? Explain
Related to business communication
Chapter 17 Solutions
Management
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