Management
12th Edition
ISBN: 9781305393462
Author: DAFT, Richard L.
Publisher: South-Western College Pub
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Question
Chapter 17, Problem 15EE
Summary Introduction
To determine:
The feeling while communicating with people.
Introduction:
Communication refers to a process in which the information is passed from one person to the other or a group. The passing of information is done with the help of verbal and nonverbal communication. Communication takes place with the intent of influencing or motivating behavior.
According to the managers, communication is one of the toughest tasks and it is one of the critical skills. However, they also understand that it is one of the greatest responsibilities to communicate the information from the top management to the employees.
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Chapter 17 Solutions
Management
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