Principles of Marketing, Student Value Edition Plus MyLab Marketing with Pearson eText -- Access Card Package (17th Edition)
Principles of Marketing, Student Value Edition Plus MyLab Marketing with Pearson eText -- Access Card Package (17th Edition)
17th Edition
ISBN: 9780134642321
Author: Philip T. Kotler, Gary Armstrong
Publisher: PEARSON
bartleby

Concept explainers

Question
Book Icon
Chapter 16, Problem 16.1DQ
Summary Introduction

To discuss: The meaning of personal selling and the role in company’s promotion mix.

The promotion mix is fundamentally what promoting involves just as how promoting is adequately done. It contains of personal selling, public relations, advertising, sales promotion and direct marketing.

Expert Solution & Answer
Check Mark

Explanation of Solution

Personal selling: It is a procedure wherein an individual salesman works individually with a customer to attempt to equal an item to their requirements. This sales limitation is experienced by numerous organizations in the retail business and in B2B sales.

The role in company’s promotion mix are as follows:

  • Prospecting: It is a process of attempting to discover new customers.
  • Communicating: It is a process of communicating with the current and potential customers about the product variety.
  • Selling: It is a process to interact with the customer, addressing queries and endeavouring to close the sale.
  • Servicing: It is a process of offering help and service to the customers in the period up to conveyance and after sale.
  • Information gathering: This process comprises of acquiring data about the market to response into the marketing planning process.
  • Allocating: During the time of product deficiency, the sales force may have the ability to choose how accessible stocks are dispensed.

Want to see more full solutions like this?

Subscribe now to access step-by-step solutions to millions of textbook problems written by subject matter experts!
Students have asked these similar questions
Explain how Twitter makes money through advertising. Find examples of companies using Twitter as a promotional tool. (AACSB: Written and Oral Communication; Reflective Thinking)
Review the FTC’s guidelines on disclosure in online, social media, and mobile advertisements at www.ftc.gov/os/2013/03/130312dotcomdisclosures.pdf. Will the FTC’s requirements regarding ads and endorsers make Twitter less effective as an advertising medium? (AACSB: Written and Oral Communication; Information Technology; Reflective Thinking)
Discuss the major advertising objectives and describe an advertisement that is attempting to achieve each objective. (AACSB: Written and Oral Communication; Reflective Thinking)
Knowledge Booster
Background pattern image
Marketing
Learn more about
Need a deep-dive on the concept behind this application? Look no further. Learn more about this topic, marketing and related others by exploring similar questions and additional content below.
Similar questions
SEE MORE QUESTIONS
Recommended textbooks for you
  • Text book image
    Marketing
    Marketing
    ISBN:9780357033791
    Author:Pride, William M
    Publisher:South Western Educational Publishing
Text book image
Marketing
Marketing
ISBN:9780357033791
Author:Pride, William M
Publisher:South Western Educational Publishing