OM (with OM Online, 1 term (6 months) Printed Access Card)
OM (with OM Online, 1 term (6 months) Printed Access Card)
6th Edition
ISBN: 9781305664791
Author: David Alan Collier, James R. Evans
Publisher: Cengage Learning
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Chapter 15, Problem 7PA
Summary Introduction

Interpretation: Thequality costs pertaining to the operation of a college is to be enumerated along with the classifications of the costs into 4 major categories.

Concept Introduction: Cost of quality refers to the total cost incurred in quality related efforts and deficiencies in an organization.

The cost of quality refers to the costs that are associatedwith avoiding poor quality.

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