EP PRIN.OF OPERATIONS MGMT.-MYOMLAB
EP PRIN.OF OPERATIONS MGMT.-MYOMLAB
10th Edition
ISBN: 9780134183848
Author: HEIZER
Publisher: PEARSON CO
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Chapter 15, Problem 2.2VC
Summary Introduction

Case summary:

The case deals about the scheduling process in Company HR. It is one of the largest restaurants in the world, which contains 1,100 seats and 160 servers. Person KH, who is the general manager of Company HR, is more conscious about the scheduling process. He wants their servers to be more effective at the same time he wants the employees to be treated fairly. Considering many factors, they would calculate the number of servers to fulfill the demand requirement.

To determine: The things to be done to lower the turnover in larger restaurants.

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