EBK OPERATIONS MANAGEMENT
EBK OPERATIONS MANAGEMENT
12th Edition
ISBN: 9780100283961
Author: Stevenson
Publisher: YUZU
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Chapter 14.S, Problem 1DRQ
Summary Introduction

To determine: The goals of maintenance program.

Introduction: Maintenance programs are frequently composed into two classifications: (a) building and grounds – Building and grounds is in charge of the exterior look and working of structures, parking areas, yards, wall, etc. (b) Machinery protection – Machinery protection is in charge of keeping up apparatus and hardware in excellent working condition and making every single vital repair.

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What should leaders do after conducting an employee survey?   take immediate action on results   take at least 6 months to review the results to make sure the leader understands them   review them immediately, but do not take action right away   keep results confidential from employees
One of the best ways to encourage teamwork is to:   continually promote from outside of the department   recognize employees who focus on their personal performance goals only   reward employees who complete their own tasks and also assist with problems outside of their department   discuss individual performance issues at staff meetings
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