Chapter 14.5, Problem 2.3CQ

Explanation of Solution

Management issues

• The company’s Global IT Portfolio Management Office had to spend 40 hours per month for compiling reports manually.
• Then the company created a status report but the report was already out of date.
• The company’s management can examine and classify projects throughout the entire enterprise based on the status indicators.

Organizational issues

• The company relied on manual reporting, and the use of spreadsheets for individual projects.
• The use of spreadsheet can be considered as the primary business process technology.
• The company had to change its manual processes to automated processes, and re-train employees to use the new processes required by Project Online...