Management Information Systems: Managing The Digital Firm (16th Edition)
16th Edition
ISBN: 9780135191798
Author: Kenneth C. Laudon, Jane P. Laudon
Publisher: PEARSON
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Chapter 14, Problem 3RQ
Explanation of Solution
Costs and benefits of information systems
- Major costs of information systems include hardware, software and telecommunications equipment that is phones, switches and so on.
- It also includes services rendered to maintain and upgrade a system and personnel needed to run the systems...
Explanation of Solution
Difference between tangible and intangible benefits
| Tangible benefits | Intangible benefits |
| Tangible benefits are the ones that can be quantified. | Intangible benefits are the ones that lead to tangible ones sometime in the future... |
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Chapter 14 Solutions
Management Information Systems: Managing The Digital Firm (16th Edition)
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