To determine:
If being in the team for a prestigious and remarkable project will make you overlook the facts and be instrumental in making unethical decisions. How to make it sound sensible so that no one will have an effect?
Introduction:
A training program organized in MicroPhone, a telecommunication company for customer service project. It is lead by Kristin Cole who is Head of HR. Sara MacIntosh joined the organization reporting to Kristin into their training operations. The above training is a weekly program for 3000 employees with a cost of $40 Million. However after looking into the extensive details of the project Sara understood that it is going to cost more than that if the training has to be continued on the way it is planned for.
She reported to Kristin about her concerns however Kristin was not ready to listen. Also, she demanded Sara to organize it and make it successful with said budget and there will not be any changes. Sara was not ready to accept this but to look on another side this is the first project and most famous project. If proved successful she will be able to gain so much of name and fame.
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Chapter 14 Solutions
Management, Loose-Leaf Version
- Employers try to screen for and encourage soft skills such as excellent communication, promptness, a positive attitude, good teamwork skills, and civility. On this difficult mission, they try novel approaches. A recruiter would intentionally drop a piece of trash by his office door just before an interview. He then would hire anyone who picked it up. One gas station manager rewarded his workers by relieving them of bathroom cleaning duty if they started their shifts on time. Discuss these techniques. Do you believe they are effective?arrow_forwardYou are the HR manager for a call center in the United States where about 400 employees work in cubicles, earning between $15 and $25 per hour. Employees receive 10 days of PTO each year (including holidays and sick leave). Your president is concerned because your turnover rate is increasing, recruiting is more challenging, and many employees seem stressed. She allocates $80,000 in funds for a wellness initiative; this budget may or may not be renewed in future years depending on results and company performance. Propose how you would spend this money to improve employee health, safety, and/or well-being, and briefly explain why you think this would be a cost-effective way to benefit employees and the organization. What type of data would you collect before implementing your proposal? How would you evaluate its effectiveness after implementation?arrow_forwardi need the answer quicklyarrow_forward
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- Management, Loose-Leaf VersionManagementISBN:9781305969308Author:Richard L. DaftPublisher:South-Western College Pub