If being in team for a prestigious and remarkable project will make you overlook the facts and be instrumental in making unethical decisions. Is highlighting the issues will have a positive impact on project and on the individual? Introduction / Case study: A training program organized in MicroPhone, a telecommunication company for customer service project. It is lead by Kristin Cole who is Head of HR. Sara MacIntosh joined into the organization reporting to Kristin into their training operations. The above training is a week program for 3000 employees with a cost of $40 Million. However after looking into the extensive details of the project Sara understood that it is going to cost more than that if the training has to be continued the way it is planned for. She reported to Kristin about her concerns however Kristin was not ready to listen. Also she demanded Sara to organize it and make it successful with said budget and there will not be any changes. If Sara decides to raise a voice against this and take it to the attention of team involved in training activities what will be the impacts?

Question

Describe the difference between a strategic plan and an operational plan.

Answer 1

Question

Chapter 14, Problem 3ED

Summary Introduction

To determine:

If being in team for a prestigious and remarkable project will make you overlook the facts and be instrumental in making unethical decisions. Is highlighting the issues will have a positive impact on project and on the individual?

Introduction / Case study:

A training program organized in MicroPhone, a telecommunication company for customer service project. It is lead by Kristin Cole who is Head of HR. Sara MacIntosh joined into the organization reporting to Kristin into their training operations. The above training is a week program for 3000 employees with a cost of $40 Million. However after looking into the extensive details of the project Sara understood that it is going to cost more than that if the training has to be continued the way it is planned for.

She reported to Kristin about her concerns however Kristin was not ready to listen. Also she demanded Sara to organize it and make it successful with said budget and there will not be any changes. If Sara decides to raise a voice against this and take it to the attention of team involved in training activities what will be the impacts?

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