Why M/M/1 model is relevant here. Introduction: In order to predict the waiting time and length of the queue, queueing model will be framed. Queueing theory is the mathematical model that can be used for the decision-making process regarding the resources required to provide a service.

Question

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Answer 1

Question

Chapter 13.5, Problem 18P

a)

Summary Introduction

To determine: Why M/M/1 model is relevant here.

Introduction: In order to predict the waiting time and length of the queue, queueing model will be framed. Queueing theory is the mathematical model that can be used for the decision-making process regarding the resources required to provide a service.

b)

Summary Introduction

To determine: The probability that a passenger will have to wait before being checked for weapons.

Introduction: In order to predict the waiting time and length of the queue, queueing model will be framed. Queueing theory is the mathematical model that can be used for the decision-making process regarding the resources required to provide a service.

c)

Summary Introduction

To determine: The average number of customers waiting in the line.

Introduction: In order to predict the waiting time and length of the queue, queueing model will be framed. Queueing theory is the mathematical model that can be used for the decision-making process regarding the resources required to provide a service.

d)

Summary Introduction

To determine: The average time customers spend on checkpoint including waiting time.

Introduction: In order to predict the waiting time and length of the queue, queueing model will be framed. Queueing theory is the mathematical model that can be used for the decision-making process regarding the resources required to provide a service.

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Question 4 (25 Marks) Discuss how developing internal performance measures to track the performance of supplier development, can create efficiency for Pick n Pay.

Leadership and people Earlier this year, Pick n Pay actioned the first priority of the plan: the introduction of a new, simplified and seasoned leadership team with proven track records. The team has already implemented strengthened structures, including establishing regional trading areas with local decision-making, with clear sight of strong long-term succession Each operating region now has a regional buying team and store management team in place to meet specific customer needs particular to that region, while also increasing staff training and productivity for an overall improved store experience. Reset the store estate To create a more sustainable supermarket business, the Group is resetting its store estate to minimise losses by creating a smaller but more profitable Pick n Pay store estate. The plan is to leverage the strength of its multi-format model with strategic conversions to lift store profitability: selected Pick n Pay stores will be converted to Boxer, where customer…

Question 3 (25 Marks) Elaborate on how Pick n Pay could use information technology and ERP systems across the company and their suppliers to improve their operating model? Question 4 (25 Marks)

Answer 2

Question

Chapter 13.5, Problem 18P

a)

Summary Introduction

To determine: Why M/M/1 model is relevant here.

Introduction: In order to predict the waiting time and length of the queue, queueing model will be framed. Queueing theory is the mathematical model that can be used for the decision-making process regarding the resources required to provide a service.

b)

Summary Introduction

To determine: The probability that a passenger will have to wait before being checked for weapons.

Introduction: In order to predict the waiting time and length of the queue, queueing model will be framed. Queueing theory is the mathematical model that can be used for the decision-making process regarding the resources required to provide a service.

c)

Summary Introduction

To determine: The average number of customers waiting in the line.

Introduction: In order to predict the waiting time and length of the queue, queueing model will be framed. Queueing theory is the mathematical model that can be used for the decision-making process regarding the resources required to provide a service.

d)

Summary Introduction

To determine: The average time customers spend on checkpoint including waiting time.

Introduction: In order to predict the waiting time and length of the queue, queueing model will be framed. Queueing theory is the mathematical model that can be used for the decision-making process regarding the resources required to provide a service.

Expert Solution & Answer

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Answer 3

Question

Chapter 13.5, Problem 18P

a)

Summary Introduction

To determine: Why M/M/1 model is relevant here.

Introduction: In order to predict the waiting time and length of the queue, queueing model will be framed. Queueing theory is the mathematical model that can be used for the decision-making process regarding the resources required to provide a service.

b)

Summary Introduction

To determine: The probability that a passenger will have to wait before being checked for weapons.

Introduction: In order to predict the waiting time and length of the queue, queueing model will be framed. Queueing theory is the mathematical model that can be used for the decision-making process regarding the resources required to provide a service.

c)

Summary Introduction

To determine: The average number of customers waiting in the line.

Introduction: In order to predict the waiting time and length of the queue, queueing model will be framed. Queueing theory is the mathematical model that can be used for the decision-making process regarding the resources required to provide a service.

d)

Summary Introduction

To determine: The average time customers spend on checkpoint including waiting time.

Introduction: In order to predict the waiting time and length of the queue, queueing model will be framed. Queueing theory is the mathematical model that can be used for the decision-making process regarding the resources required to provide a service.

Expert Solution & Answer

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Check out a sample textbook solution

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Answer 4

Question

Chapter 13.5, Problem 18P

a)

Summary Introduction

To determine: Why M/M/1 model is relevant here.

Introduction: In order to predict the waiting time and length of the queue, queueing model will be framed. Queueing theory is the mathematical model that can be used for the decision-making process regarding the resources required to provide a service.

b)

Summary Introduction

To determine: The probability that a passenger will have to wait before being checked for weapons.

Introduction: In order to predict the waiting time and length of the queue, queueing model will be framed. Queueing theory is the mathematical model that can be used for the decision-making process regarding the resources required to provide a service.

c)

Summary Introduction

To determine: The average number of customers waiting in the line.

Introduction: In order to predict the waiting time and length of the queue, queueing model will be framed. Queueing theory is the mathematical model that can be used for the decision-making process regarding the resources required to provide a service.

d)

Summary Introduction

To determine: The average time customers spend on checkpoint including waiting time.

Introduction: In order to predict the waiting time and length of the queue, queueing model will be framed. Queueing theory is the mathematical model that can be used for the decision-making process regarding the resources required to provide a service.

Expert Solution & Answer

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Answer 5

Chapter 13.5, Problem 18P

a)

Summary Introduction

To determine: Why M/M/1 model is relevant here.

Introduction: In order to predict the waiting time and length of the queue, queueing model will be framed. Queueing theory is the mathematical model that can be used for the decision-making process regarding the resources required to provide a service.

b)

Summary Introduction

To determine: The probability that a passenger will have to wait before being checked for weapons.

Introduction: In order to predict the waiting time and length of the queue, queueing model will be framed. Queueing theory is the mathematical model that can be used for the decision-making process regarding the resources required to provide a service.

c)

Summary Introduction

To determine: The average number of customers waiting in the line.

Introduction: In order to predict the waiting time and length of the queue, queueing model will be framed. Queueing theory is the mathematical model that can be used for the decision-making process regarding the resources required to provide a service.

d)

Summary Introduction

To determine: The average time customers spend on checkpoint including waiting time.

Introduction: In order to predict the waiting time and length of the queue, queueing model will be framed. Queueing theory is the mathematical model that can be used for the decision-making process regarding the resources required to provide a service.

Answer 6

Chapter 13.5, Problem 18P

a)

Summary Introduction

To determine: Why M/M/1 model is relevant here.

Introduction: In order to predict the waiting time and length of the queue, queueing model will be framed. Queueing theory is the mathematical model that can be used for the decision-making process regarding the resources required to provide a service.

Answer 7

Chapter 13.5, Problem 18P

a)

Summary Introduction

To determine: Why M/M/1 model is relevant here.

Introduction: In order to predict the waiting time and length of the queue, queueing model will be framed. Queueing theory is the mathematical model that can be used for the decision-making process regarding the resources required to provide a service.

Answer 8

b)

Summary Introduction

To determine: The probability that a passenger will have to wait before being checked for weapons.

Introduction: In order to predict the waiting time and length of the queue, queueing model will be framed. Queueing theory is the mathematical model that can be used for the decision-making process regarding the resources required to provide a service.

Answer 9

b)

Summary Introduction

To determine: The probability that a passenger will have to wait before being checked for weapons.

Introduction: In order to predict the waiting time and length of the queue, queueing model will be framed. Queueing theory is the mathematical model that can be used for the decision-making process regarding the resources required to provide a service.

Answer 10

c)

Summary Introduction

To determine: The average number of customers waiting in the line.

Introduction: In order to predict the waiting time and length of the queue, queueing model will be framed. Queueing theory is the mathematical model that can be used for the decision-making process regarding the resources required to provide a service.

Answer 11

c)

Summary Introduction

To determine: The average number of customers waiting in the line.

Introduction: In order to predict the waiting time and length of the queue, queueing model will be framed. Queueing theory is the mathematical model that can be used for the decision-making process regarding the resources required to provide a service.

Answer 12

d)

Summary Introduction

To determine: The average time customers spend on checkpoint including waiting time.

Introduction: In order to predict the waiting time and length of the queue, queueing model will be framed. Queueing theory is the mathematical model that can be used for the decision-making process regarding the resources required to provide a service.

Answer 13

d)

Summary Introduction

To determine: The average time customers spend on checkpoint including waiting time.

Introduction: In order to predict the waiting time and length of the queue, queueing model will be framed. Queueing theory is the mathematical model that can be used for the decision-making process regarding the resources required to provide a service.

Answer 14

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Answer 16

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Answer 17

Ch. 13.3 - Prob. 1P Ch. 13.3 - Prob. 2P Ch. 13.3 - Prob. 3P Ch. 13.3 - Prob. 4P Ch. 13.4 - Prob. 5P Ch. 13.4 - Prob. 6P Ch. 13.4 - Prob. 7P Ch. 13.4 - Prob. 8P Ch. 13.5 - Prob. 9P Ch. 13.5 - Prob. 10P

Why M/M/1 model is relevant here. Introduction: In order to predict the waiting time and length of the queue, queueing model will be framed. Queueing theory is the mathematical model that can be used for the decision-making process regarding the resources required to provide a service.

Solution Summary: The author explains that queueing theory is the mathematical model that can be used for the decision-making process regarding the resources required to provide a service.

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Chapter 13 Solutions