Essentials of MIS (13th Edition)
13th Edition
ISBN: 9780134802756
Author: Kenneth C. Laudon, Jane Laudon
Publisher: PEARSON
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Textbook Question
Chapter 12.4, Problem 2CQ2
Classify and describe the people, organization, and technology issues the project had to address in order to implement the new system successfully. How did the project team deal with these issues?
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With your team members, meet with several business managers at a firm that has implemented an enterprise system. Interview them to document the scope, cost, and schedule for the overall project. Find out why the organization decided it was time to implement the enterprise system. Make a list of what the business managers see as the primary benefits of the implementation. What were the biggest hurdles they had to overcome? Are there any remaining issues that must be resolved before the project can be deemed a success? What are they? With the benefit of 20–20 hindsight, is there anything they would have done differently that could made the project go more smoothly?
Chapter 12 Solutions
Essentials of MIS (13th Edition)
Ch. 12.2 - Prob. 1CQ1Ch. 12.2 - Prob. 2CQ1Ch. 12.2 - Prob. 3CQ1Ch. 12.4 - Prob. 1CQ2Ch. 12.4 - Classify and describe the people, organization,...Ch. 12.4 - Prob. 3CQ2Ch. 12.4 - Why do you think the implementation of Snohomish...Ch. 12 - Prob. 1IQCh. 12 - Prob. 2IQCh. 12 - Prob. 3IQ
Ch. 12 - Prob. 4IQCh. 12 - Prob. 5IQCh. 12 - What are the core problem-solving steps for...Ch. 12 - Prob. 2RQCh. 12 - Prob. 3RQCh. 12 - Prob. 5DQCh. 12 - Prob. 6DQCh. 12 - Prob. 7DQCh. 12 - The Warm and Toasty Heating Oil Company used to...Ch. 12 - Prob. 9HMPCh. 12 - Prob. 11HMPCh. 12 - Prob. 12CSQCh. 12 - What problems was the Philly311 project designed...Ch. 12 - Prob. 14CSQCh. 12 - Prob. 15CSQCh. 12 - Prob. 18MLMCh. 12 - Prob. 19MLM
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- You and your team have been hired to perform a system investigation for a fast food restaurant that wants to implement new tools and processes to improve its customer service. Currently, the restaurant has a poor reputation for not correctly filling customers orders and for taking too long to do it. Perform a functional decomposition to define the scope and basic requirements of such a system. Brainstorm some ideas to improve the situation, and choose one to pursue based on its technical, economic, legal, operational, and schedule feasibility.arrow_forwardThe overall emphasis of the __________ phase is on gathering data on the existing system, determining the requirements of the new system, considering alternatives within identified constraints, and investigating the feasibility of alternative solutions. a. investigation b. analysis c. design d. constructionarrow_forwardWhat are the difficulties associated with analyzing a system? What are some of the components that go into evaluating a system to determine if it has a high likelihood of success or whether it is unfeasible? What are the reasons for a system project's failure?arrow_forward
- Cindy Winslow liked her new job as lead systems analyst at Yorktown Industries. She was pleased that her development team completed the new human resources system ahead of schedule and under budget. Cindy looked forward to receiving the post-implementation evaluation because she was confident that both the system and the development team would receive high marks from users and manager. After the system operated for one month, Cindy received a call from her supervisor, Ted Haines. Ted told her that she would have to handle the evaluation, even though she headed the development effort. Cindy told Ted that she did not feel comfortable evaluating her own team’s work. She explained that someone who was not involved in its development should do an independent evaluation. Ted responded that he had full confidence in Cindy’s ability to be objective. He explained that no one else was available and he needed the evaluation quickly so he could move forward with the next stage in the corporate…arrow_forwardAs you construct the framework, identify the potential problems and then assess the challenges and bottlenecks that may occur as you implement the different solutions you've offered. Yes or no is the response to this question. Is this something you should pay attention to, or should you ignore it?arrow_forwardThroughout the analytic process, three approaches to analyzing system needs were compared: a traditional approach, a current methodology, and a radical strategy. You've weighed several other strategies. When, in your opinion, would each tactic be most beneficial, and what are the drawbacks of each method?arrow_forward
- The Shining Stars primary school was the recent recipient of a technology grant to source and implement a school management system. The school administrator is not technology savvy and therefore sought advice from three of the board members who were knowledgeable in the information systems and technology field. One director advised the administrator to purchase an off-the-shelf solution that would allow the school to get the system configured and up and running in a short period with reasonable costs. The second advised the administrator to invest in the development of a unique system to meet the custom requirements of the school’s administration. He suggested that this would create a closer fit to the school’s needs compared to purchasing software, but will cost more. The third director suggested using an open-source solution which would have little if any upfront costs but may require some customization. The school administrator must decide about which solution to go with. Are…arrow_forwardAnalyzing a system is a challenging task. What are the challenges? When examining a system to see whether it has a high chance of success or is impracticable, what factors should be considered? When a project fails, what are the causes?arrow_forwardDescribe the potential issues that may arise as you construct the framework, and then assess the challenges and obstacles that may arise as you implement your proposed solutions. This inquiry has a yes or no answer. Is this something you should pay attention to, or should you disregard it?arrow_forward
- What do you consider to be architecture's primary benefits? Think of a project and imagine it with and without any kind of architecture. In what ways will this change the final product?arrow_forwardIt's possible that some of the tools and strategies that were used throughout the process of developing the system need to be identified and briefly discussed.arrow_forwardAnalyzing a system is a challenging task.To establish whether or not a system is likely to be a success, what are some of the components that should be considered?When a project fails, what is the root of the problem?arrow_forward
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