Management, Loose-Leaf Version
13th Edition
ISBN: 9781305969308
Author: Richard L. Daft
Publisher: South-Western College Pub
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Question
Chapter 12, Problem 1SGB
Summary Introduction
To determine:
Management behaviors or responsibilities that might get covered under each competency −
- Collaborative influence
- Developing IBM people and communities
- Earning trust
- Enabling growth
- Passion for IBN's future
- Strategic risk-taking
- Thinking horizontal
Introduction:
In this question, we need to discuss the behaviors of a manager with regard to the given competencies. There is a need to explain the responsibilities of the manager regarding to the competencies, i.e. to explain the scope of these competencies.
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SUMMARY: Oversee sales, service and installation (when assigned) of the division. Directs andcoordinates the overall management and development of the assigned sales division byperforming the following duties personally or through subordinate managers.Direct and coordinate sales management teams for assigned sales division: 35%• Ensure that division sales goals are achieved. Ensure effective sales floor environment.• Recruit and hire qualified staff in cooperation with HR. Ensure orientation for new staff.• Coach, train and support staff. Provide feedback and recognition regularly. Cross trainstaff to ensure departmental coverage for major functions.• Support company policies and discipline staff as needed (verbal and written counselings).• Document and conduct performance reviews thoroughly and timely—hold staffaccountable for fulfilling their key responsibilities and goals satisfactorily. Setperformance objectives and develop staff’s…
Chapter 12 Solutions
Management, Loose-Leaf Version
Ch. 12 - Prob. 2OTJVCCh. 12 - Prob. 3OTJVCCh. 12 - Prob. 1DQCh. 12 - Prob. 2DQCh. 12 - Prob. 3DQCh. 12 - Prob. 4DQCh. 12 - Prob. 5DQCh. 12 - Prob. 6DQCh. 12 - Prob. 7DQCh. 12 - Prob. 8DQ
Ch. 12 - Prob. 9DQCh. 12 - Prob. 10DQCh. 12 - Prob. 1EECh. 12 - Prob. 2EECh. 12 - Prob. 3EECh. 12 - Prob. 4EECh. 12 - Prob. 5EECh. 12 - Prob. 6EECh. 12 - Prob. 7EECh. 12 - Prob. 8EECh. 12 - Prob. 9EECh. 12 - Prob. 10EECh. 12 - Prob. 1SGBCh. 12 - Prob. 1EDCh. 12 - Prob. 2EDCh. 12 - Prob. 3EDCh. 12 - Prob. 1CFCACh. 12 - Prob. 2CFCACh. 12 - Prob. 3CFCA
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