Introduction/Case Summary: Winston is the regional manager of sales for Cyn-Com Systems who was performing well. However, he has a serious issue with drugs and alcohol which has forced the senior management to ask him to resign and sign a noncompeting agreement for a good recommendation from Cyn-Com. However, there were certain mismanagement issues that came to light after Winston's departure and now another company is asking for references from Cyn-Com about Winston. Characters: Tess Danville − Director HR, Terry Winston − Regional Sales Manager. To Determine: Whether to offer an unenthusiastic letter or reference.

Question

Please original work Talk about the critical steps that must be taken in order to effectively cascade the balanced scorecard. Provide a real-life example of an organization that has done this effectively (H-E-B grocery store or Walmart), or alternatively, provide a real-life example of an organization that attempted to cascade a balanced scorecard but did not have a good result. Why. Please cite in text references and add weblinks

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Question

Chapter 12, Problem 3ED

Summary Introduction

Introduction/Case Summary:

Winston is the regional manager of sales for Cyn-Com Systems who was performing well. However, he has a serious issue with drugs and alcohol which has forced the senior management to ask him to resign and sign a noncompeting agreement for a good recommendation from Cyn-Com. However, there were certain mismanagement issues that came to light after Winston's departure and now another company is asking for references from Cyn-Com about Winston.

Characters:

Tess Danville − Director HR, Terry Winston − Regional Sales Manager.

To Determine:

Whether to offer an unenthusiastic letter or reference.

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