EBK ESSENTIALS OF MIS
12th Edition
ISBN: 8220101459305
Author: LAUDON
Publisher: PEARSON
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Chapter 11, Problem 6DQ
Program Plan Intro
Knowledge management:
Knowledge management is a set of process evolved in an organization in order to create, collect, retain, maintain, transfer, and distribute the firm’s knowledge.
Business value of knowledge management:
- Organization can review the process undergoing in an environment and to learn things and adopt the cultivated knowledge into its business processes.
- This adoption of new knowledge from the other environment enables to business to work efficiently and efficiently.
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