Operations Management: Processes and Supply Chains, Student Value Edition Plus MyLab Operations Management with Pearson eText -- Access Card Package (12th Edition)
12th Edition
ISBN: 9780134855424
Author: Lee J. Krajewski, Manoj K. Malhotra, Larry P. Ritzman
Publisher: PEARSON
expand_more
expand_more
format_list_bulleted
Concept explainers
Videos
Textbook Question
Chapter 11, Problem 31P
The McDuff Credit Union advertises their ability to quickly process personal loan applications for their members. As seen in Table 11.18, the loan process requires four steps and takes approximately 8 working days to complete.
To process a loan, the Credit Union requires accounting clerks, financial analysts, and a branch manager. Table 11.19 provides the time required by each employee classification by process level.
Calculate the total hours of each resource that will be required by McDuffs if the following numbers of final loan approval applications are
Expert Solution & Answer
Want to see the full answer?
Check out a sample textbook solution
Students have asked these similar questions
EU Company manufactures two different types of life vests (A and B) that are manufactured and assembled on three different workstations (W, X, and Y) using a small-batch process (see Figure 1). Batch setup times are negligible. The flowchart denotes the path each product follows through the manufacturing process, and each product’s price, demand per week, and processing times per unit are indicated as well. Purchased parts and raw materials consumed during production are represented by inverted triangles. EU can make and sell up to the limit of its demand per week; no penalties are incurred for not being able to meet all the demand. Each workstation is staffed by a worker who is dedicated to work on that workstation alone and is paid $6 per hour for an entire week, regardless of how much the worker is used. Total labor costs per week are fixed. Variable overhead costs are $1,500/week. The plant operates one 8-hour shift per day, or 40 hours/week.
Which of the three workstations, W,…
The revenue cycle is a method of defining and maintaining the processes used for the completion of an accounting process for recording revenue generated from services or products provided by the company, which include the accounting process of tracking and recording transaction from the beginning, normally which starts from receiving an order from the customer or entering in agreement with the customer, delivering an order to customer and end with getting payment from the customer. The figure on the next page describes the different business activities of four departments, including (1) Sales Department, (2) Accounting Department, (3) Warehouse/Shipping, and (4) Mailroom.
Required: Based on the below figure, discuss the uncontrolled risks associated with the system as currently configured? And describe the controls that need to be implemented into the system to mitigate the risks in the given scenario.
Consider a law firm with 15 lawyers and 3 paralegals. The firm is struggling to keep up with the high demand for its services, particularly during the busy litigation seasons. It has been observed that the lawyers spend a significant amount of their time on administrative tasks that could potentially be handled by paralegals. After a careful study of the work distribution within the firm, it was determined that 35% of the activities carried out by the lawyers are administrative in nature. Given that each lawyer works 50 hours a week, please determine:
(a) How many additional paralegals should the firm hire to handle the administrative tasks currently performed by the lawyers?
(b) If the lawyers' time spent on administrative tasks is redirected to billable legal work, by what percentage could the firm potentially increase its billable hours?
Chapter 11 Solutions
Operations Management: Processes and Supply Chains, Student Value Edition Plus MyLab Operations Management with Pearson eText -- Access Card Package (12th Edition)
Ch. 11 - Consider the master flight schedule of a major...Ch. 11 - For an organization of your choice, such as where...Ch. 11 - Consider a service provider that is in the...Ch. 11 - Complete the MPS record in Figure 11.29 for a...Ch. 11 - Complete the MPS record in Figure 11.30 for a...Ch. 11 - Prob. 3PCh. 11 - Figure 11.31 shows a partially completed MPS...Ch. 11 - Tabard Industries forecasted the following demand...Ch. 11 - Figure 11.32 shows a partially completed MPS...Ch. 11 - The forecasted requirements for an electric hand...
Ch. 11 - A forecast of 240 units in January, 320 units in...Ch. 11 - An end items demand forecasts for the next 6 weeks...Ch. 11 - An end items demand forecasts for the next 10...Ch. 11 - Consider the bill of materials (BOM) in Figure...Ch. 11 - Product A is made from components B, C, and D....Ch. 11 - What is the lead time (in weeks) to respond to a...Ch. 11 - Product A is made from components B and C. Item B,...Ch. 11 - Refer to Figure 11.23 and Solved Problem 1. If...Ch. 11 - The partially completed inventory record for the...Ch. 11 - The partially completed inventory record for the...Ch. 11 - The partially completed inventory record for the...Ch. 11 - Figure 11.38 shows a partially completed inventory...Ch. 11 - A partially completed inventory record for the...Ch. 11 - The BOM for product A is shown in Figure 11.40,...Ch. 11 - The BOMs for products A & B and data from the...Ch. 11 - Figure 11.42 illustrates the BOM for product A....Ch. 11 - The following information is available for three...Ch. 11 - Figure 11.44 shows the BOMs for two products, A...Ch. 11 - The BOM for product A is shown in Figure 11.45....Ch. 11 - Refer to Solved Problem 1 (Figure 11.23) for the...Ch. 11 - The bill of materials and the data from the...Ch. 11 - The bill of materials and the data from the...Ch. 11 - The McDuff Credit Union advertises their ability...Ch. 11 - Suppose that the POQ for item B is changed from 3...Ch. 11 - As the on-hand inventory for item C increases from...Ch. 11 - As the fixed order quantity (FOQ) for item D...Ch. 11 - As the lead time for item C changes, what happens...
Knowledge Booster
Learn more about
Need a deep-dive on the concept behind this application? Look no further. Learn more about this topic, operations-management and related others by exploring similar questions and additional content below.Similar questions
- Table 1 illustrates a typical traditional procurement process. This process is for relatively low- value items that do not need authorisation by a senior manager. Develop the new e-procurement process in table 2.arrow_forwardThe check book balance of Ccc Company on December 31,2020 was P4,000,000. Data about certain cash items follow. • A customer amounting to P200,000 dated January 2,2021 was not included in the December 31,2020 checkbook balance. • Another customer check for P500,000 deposited on December 22,2020 was included in its checkbook balance but returned by the bank for insufficiency of fund. The check was deposited on January 5, 2021 and cleared two days. + A P400,000 check payable to supplier dated and recorded on December 30,2020 was mailed on January 16,2021. * A petty cash fund of P50,000 with the following summary on December 31,2020: Coins and Currencies 5,000 Petty cash vouchers 43,000 Return value of 20 cases of soft drinks 2,000 50,000 • A check of P43,000 was drawn on December 31,2020 payable to petty cash. 3. What is the "cash" balance on December 31,2020?arrow_forwardA student on a medical-surgical unit at a community hospital is currently enrolled in a HIT program at the local university. As part of the requirements for the HIT course, She is required to do an assignment linking health care interventions and patient outcomes. She returns to her place of employment at night for two weeks to audit patient charts and collect the data she needs for her assignment. She makes copies of the patient records that are particularly helpful and takes them home to write the final paper. Consider the following What, if anything, should the student have done differently in completing her college assignment instead of taking the medical records home with her?arrow_forward
- Please answer all subparts questions. Thank you Schedule D: Suppose the regular rate of production is 700 units per period. Further, you are allowed to produce 100 units during each of the periods 3,4, and 5 on an overtime basis, but the subcontractor has gone out of business. You can hire two temporary workers during the periods 3, 4, and 5. Each worker can produce 50 units per period at the regular cost. But it costs $200 to train a worker and check the quality of the product during each of the three periods. (23) The back-order cost for the fifth period is: (a) $200 (b) $400 (c) $500 (d) $1000 (e) none of the above (24) The total cost of meeting the demand is: (a) $17,700 (b) $18,900 (c) $18,300 (d) $17,200 (e) none of the above (25) Which of the following options would help the manager in minimizing the total costs? (a) Regular time production only (b) Combination of regular and overtime production (c) Combination of regular and overtime production, and subcontracting (d)…arrow_forwardA student on a medical-surgical unit at a community hospital is currently enrolled in a HIT program at the local university. As part of the requirements for the HIT course, She is required to finish an assignment linking health care interventions and patient outcomes. She returns to her place of employment at night for two weeks to audit patient charts and collect the data she needs for her assignment. She makes copies of the patient records that are particularly helpful and takes them home to write the final paper. Consider the following Has the student violated ethical principles by collecting patient data for a college assignment? Why or Why not?arrow_forwardWhich of the following statements are correct about services and service design? Select ALL which are true. 1) Services can be more easily automated and transported than products. ) 2) The service delivery system should be designed primarily around the employees in the system. ) 3) Low-contact services can usually be made more efficient than high-contact services. 4) A service is produced and consumed simultaneously (at the same time).arrow_forward
- Revenue cycle management (RCM) is important to the operations of a healthcare practice. We learn that the RCM process begins even before a patient has been seen by the doctor. The RCM has three components: front-end process, middle process and back-end process. (1) pick one component (front, middle or back) of the RCM process. Then, (2) explain the component and provide an example of the selected component.arrow_forwardChoose an example for work- in-process (WIP)inventory from the following. a. Stock of purchased items O b. Stock of raw materials O c. Stock of partially processed materials O d. Stock of finished productsarrow_forwardJefferson Company’s demand for its only product exceeds its manufacturing capacity. The company provided the following information for the machine whose limited capacity is prohibiting the company from producing and selling additional units. Actual run time this week 6,106 minutes Machine time available per week 8,600 minutes Actual run rate this week 4.32 units per minute Ideal run rate 6.00 units per minute Defect-free output this week 11,315 units Total output this week (including defects) 15,500 units 1. Compute the utilization rate.2. Compute the efficiency rate. 3. Compute the quality rate. 4. Compute the overall equipment effectiveness (OEE).arrow_forward
arrow_back_ios
SEE MORE QUESTIONS
arrow_forward_ios
Recommended textbooks for you
Practical Management ScienceOperations ManagementISBN:9781337406659Author:WINSTON, Wayne L.Publisher:Cengage,
Practical Management Science
Operations Management
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:Cengage,
Inventory Management | Concepts, Examples and Solved Problems; Author: Dr. Bharatendra Rai;https://www.youtube.com/watch?v=2n9NLZTIlz8;License: Standard YouTube License, CC-BY