Whether Person X would ask the employee the reason why he or she is turning consumers away. Relationship marketing helps the firm to maintain and develop the cost effective relationship and longer term relationship with the suppliers, individual customers, employees to increase the sales and for mutual benefits.

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Chapter 11, Problem 2EE

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To discuss: Whether Person X would ask the employee the reason why he or she is turning consumers away.

Relationship marketing helps the firm to maintain and develop the cost effective relationship and longer term relationship with the suppliers, individual customers, employees to increase the sales and for mutual benefits.

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