Principles of Information Systems (MindTap Course List)
Principles of Information Systems (MindTap Course List)
12th Edition
ISBN: 9781285867168
Author: Ralph Stair, George Reynolds
Publisher: Cengage Learning
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Chapter 10, Problem 5RQ
Program Plan Intro

Problem solving process:

  • The decision making phase of problem solving is been divided into three phases:
    • Intelligence:
      • It denotes first stage for decision making.
      • The possible problems or chances are been defined in this stage.
    • Design:
      • It denotes second stage for decision making.
      • The alternative solutions are been developed to problem and feasibility is evaluated.
    • Choice:
      • It denotes third stage of decision making.
      • It requires choosing an action course.
  • The process of problem solving goes outside decision making and includes other stages too.
  • The stages involved in problem-solving process after decision making is shown below:
    • Implementation stage:
      • It denotes fourth stage for problem-solving.
      •  A solution is been put into effect in this stage.
    • Monitoring stage:
      • It denotes final stage for problem-solving.
      • The decision makers assess implementation.

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