Operations Management (Comp. Instructor's Edition)
Operations Management (Comp. Instructor's Edition)
13th Edition
ISBN: 9781259948237
Author: Stevenson
Publisher: MCG
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Chapter 10, Problem 3P

a)

Summary Introduction

To determine: The upper and lower control limits.

Control chart:

It is a graph used to analyze the process change over a time period. A control chart has a upper control limit, and lower control which are used plot the time order.

b)

Summary Introduction

To determine: Whether the process is in a controlled state.

Control chart:

It is a graph used to analyze the process change over a time period. A control chart has a upper control limit, and lower control which are used plot the time order.

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