EBK PRINCIPLES OF OPERATIONS MANAGEMENT
EBK PRINCIPLES OF OPERATIONS MANAGEMENT
11th Edition
ISBN: 9780135175644
Author: Munson
Publisher: VST
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Chapter 10, Problem 2.2VC
Summary Introduction

Case summary:

The value system of Company H includes bringing in a healthy, nurturing, and fun environment. Experience strategy plays a more critical role than the human resources department. The unique challenge for the firm is to create a work environment beyond or above the income. The competitive advantage for Company H is to provide benefits to part-timers who work at least 19 hours per week.

Bright and positive-attitude employees and self-motivated individuals help the firm to create a unique work environment and culture.

To determine: How the human resources department supports the overall strategy of the firm.

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