
a)
Case summary:
Company J is the manufacturer of cast-iron water and sewer pipes in Country U. It is one of the most dangerous industries. Company J is the most unsafe and four times more injury rate when compare with its six competitors combined. Company J has been repeatedly fined for failing to stop production to repair broken pollution controls. Their policies and procedures were unsafe and they would change it according to the situation.
To determine: The action of Person X, if he is a company nurse in one of Company J’s plants.
a)

Explanation of Solution
Determine the action of Person X, if he is a company nurse in one of Company J’s plant:
As a company nurse, Person X must take necessary action to implement workplace wellness programs. He can make the firm understand the importance of environmental conserving techniques. Otherwise, she can contact OSHA to force the issue with the management.
b)
To determine: The action of Person X, if he is a contractor who used the products of Company J.
b)

Explanation of Solution
Determine the action of Person X, if he is a contractor who used the products of Company J:
It is given Person X is a contractor who used the products of Company J that meet specifications. Company J is the low bidder and customers were happy with the products of Company J.
As a contractor, he should make necessary steps to improve the working condition in the company that would increase the cost of the suppliers and it would also increase the viability and economics. On the other hand, the contractor should encourage the firm to stick to the rules and regulation of OSHA and EPA.
c)
To determine: The action of Person X, if he is a banker of Company J
c)

Explanation of Solution
Determine the action of Person X, if he is a banker of Company J:
As a banker, Person X has the right to deny the loans of the company, if they undertake unethical activities and if they did not obey to the regulations of OSHA. Hence, Person X can use this opportunity to regulate the workplace condition.
d)
To determine: The action of Person X, if he is a supplier of Company J
d)

Explanation of Solution
Determine the action of Person X, if he is a supplier of Company J:
Supplier can play the role of educator to quote the importance of ethical activities to the firm. They can educate the importance of ethical supply chain that includes the supplier, production, and the customer. They have the right to send the auditor to confirm that the company is using the products ethically.
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Chapter 10 Solutions
Pearson eText Principles of Operations Management: Sustainability and Supply Chain Management -- Instant Access (Pearson+)
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