(a)
To Determine:
Different situations and incidents and the way they were handled.
Introduction:
Different situations lead to different responses. Based on the situation, we choose the reaction. This reaction is positive or negative. As a manager, there are certain situations that we act positively and some we nurture negatively.
(b)
To Determine:
A situation where I did not handle the situation in a positive manner.
Introduction:
Different situations lead to different responses, based on the situation we choose the reaction. This reaction is positive or negative. As a manager, there are certain situations that we act positively and some we nurture negatively.
(c)
To Determine:
The difference between the two types of situations.
Introduction:
Different situations lead to different responses, based on the situation we choose the reaction. This reaction maybe positive or negative. As a manager there are certain situations that we act positively and some we nurture negatively.
(d)
To Determine:
The situations as a manager.
Introduction:
Different situations lead to different responses, based on the situation we choose the reaction. This reaction maybe positive or negative. As a manager there are certain situations that we act positively and some we nurture negatively.
(e)
To Determine:
My best strength as a manager.
Introduction:
Different situations lead to different responses, based on the situation we choose the reaction. This reaction maybe positive or negative. As a manager there are certain situations that we act positively and some we nurture negatively.
(f)
To Determine:
How I would do things differently next time.
Introduction:
Different situations lead to different responses, based on the situation we choose the reaction. This reaction maybe positive or negative. As a manager there are certain situations that we act positively and some we nurture negatively. These responses differ manager to manager.
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Understanding Management (MindTap Course List)
- Create a Group Control System Step 1. From into groups of three to five students. Each group will assume that another student group has been given an assignment of writing a major paper that will involve research by individual group members that will be integrated into the final paper. Each group member has to do his or part. Step 2. Your assignment is develop a list of rules and identify some statistics by which to control the behavior of members in that group. Brainstorm and discuss potential to govern member behavior and consequences for breaking those rules. Step 3. First, select the five rules that you think are most important for governing group member behavior. Consider the following situations that rules might cover; arriving late for a meeting: missing a meeting: failing to complete a work assignment; disagreements about desired quality of work; how to resolve conflicts about paper content; differences in participation , such as one person doing all the talking and someone else talking hardly at all; how to handle meetings that start late; the use of an agenda and handling deviations from the agenda; and any other situation that your group a cover. Step 4. Now consider what statistics could be developed to measure the behavior and outcome of the group pertaining to those five rules. What kinds of things could be counted to understand how group is performing and whether members are the following rules? Step 5. Discuss the following questions. Why are rules important as a means of control? What are the advantages and disadvantages of having many rules (hierarchical control) versus few rules (decentralized control) for a student group? How can statistics help a group ensure? appropriate behavior and a high-quality product? Step 6. Be prepared to present your conclusions to the Class.arrow_forwardProfessionalism in the Workplace: As the manager of a large organization, you have notice that some employees are lacking professionalism in the workplace. You feel it is important for employees to project professionalism in the workplace because it increases team moral and organization's goals. The problem is that your company has no policy in place, and you feel that the company needs to implement a professionalism in the workplace policy. Your task: Choose a company you are familiar with and prepare a memo explaining why a professionalism in the workplace policy is necessary for all employees. In the memo, outline the organizations expectation of professionalism and decide what action you want. Address the memo to all employees.arrow_forwardRead the following scenario and answer the question in 5–10 sentences.As an employee for a large shipping company, you are aggrieved by the current work conditions. Your direct supervisor has been making you and your fellow employees stay long hours without overtime pay and making disparaging remarks about your work ethic. The floors of the storage warehouse are constantly soaked and slippery from a leaky roof, and the supervisor only remarks that the company will have to lay off people if you want the roof fixed. Late one night, you decide to take your complaints to social media. How do you approach your communications?arrow_forward
- Case # 1: Managing Your Boss’s Moods and Emotions Ted is a forensic accountant at the law firm of Chambers, Bergweitz, and Rowe. He has worked there for 10 years and is called in on cases when his unique skills are needed by the different attorneys and partners. He reports to Richard, who has been his boss for 8 years. Richard is responsible for all of the specialized personnel used on cases, not just the forensic accountants. He has been a decent boss—fair with clear standards for performance and what it takes to get promotions, raises, and bonuses. However, Richard suffered a heart attack last month and is going to be taking early retirement in order to take care of his health. As a result, the specialists under Richard are now being divided out to the different department heads they serve until a replacement can be hired in a few months (as Richard is on medical leave, he can’t be replaced in his position for legal reasons at this time). Ted now reports to Margret, the head of the…arrow_forwardCase # 1: Managing Your Boss’s Moods and Emotions Ted is a forensic accountant at the law firm of Chambers, Bergweitz, and Rowe. He has worked there for 10 years and is called in on cases when his unique skills are needed by the different attorneys and partners. He reports to Richard, who has been his boss for 8 years. Richard is responsible for all of the specialized personnel used on cases, not just the forensic accountants. He has been a decent boss—fair with clear standards for performance and what it takes to get promotions, raises, and bonuses. However, Richard suffered a heart attack last month and is going to be taking early retirement in order to take care of his health. As a result, the specialists under Richard are now being divided out to the different department heads they serve until a replacement can be hired in a few months (as Richard is on medical leave, he can’t be replaced in his position for legal reasons at this time). Ted now reports to Margret, the head of the…arrow_forwardHow do you go about completing a task without clear information? How do you respond to opposing viewpoints?arrow_forward
- With respect to relationship management, identify what category corrections officers are in and then, in your role as a manger, what specific areas need to be addressed for the corrections officers to do their job as part of this initiative.arrow_forwardSome flash points in clinical staff relations are recurring and predictable. In an interview for a new position, you are asked, “How should our HCO deal with these issues? Interspecialty disputes: orthopedics and imaging, surgery and cardiology, or nonphysicians and physicians? Emergency referrals: Providing specialist care to emergency patients, who often arrive at inconvenient times and without insurance or financing? Impaired or obstructive clinical staff members?arrow_forwardRena is an employee at Bayshore Ltd a private sector company for some five years now. When Rena was interviewed, she was told that her probationary period would be six months. However, she ended up doing two years of probation. Her organization seems to operate without a proper structure for employees. Her friend Zena has been in the public sector for the past three years and called Rena to tell her that she just received feedback from her annual performance evaluation, and she will now be in a senior post. Rena was confused about this performance evaluation, as she has never experienced one, she was fearful that this could result in her losing her job as she was not sure how this could assist her. Respond to these concerns by answering the following questions below: Questions A. Define performance evaluation. B. Identify FOUR (4) types of evaluation. C. Discuss THREE (3) benefits of performance evaluation.arrow_forward
- Which conflict management style is used more by professional teachers??arrow_forwardGroup Work Presentation – You are to plan a 15-minute group work session focussing on one of the following: Appropriate Relationships / Relationship Building Online Safety Healthy Living This will be delivered to a group of 3 young people (both male and female) aged between 14 and 17 years old. Please avoid specific topics around offending behaviour such as knife crime and violence. You must plan the session (prior to the interview) and then deliver this to the young people. You may bring in your own resources however these must be appropriate and safe for the Secure Estate, please see attached list of prohibited items. Please be aware that you will not have access to PowerPoint (15 minutes). Scenario – This is designed to see how you cope with challenging behaviour and what de-escalation, diversion and deceleration strategies and techniques you are able to employ including proactively engaging a young person in reflective practice (15 minutes) i choose the healthy living…arrow_forwardYou are the Housekeeping Manager of a large 4-star hotel. A family who has just arrived at the hotel have complained to the front desk that their room is not clean. The hotel is fully booked and so the guests cannot be accommodated in another room. 1. How do you react to the guests to calm them down? 2. What sort of compensation do you feel that the guests might be entitled to? 3.arrow_forward
- Understanding Management (MindTap Course List)ManagementISBN:9781305502215Author:Richard L. Daft, Dorothy MarcicPublisher:Cengage LearningManagement, Loose-Leaf VersionManagementISBN:9781305969308Author:Richard L. DaftPublisher:South-Western College Pub