Understanding Management (MindTap Course List)
10th Edition
ISBN: 9781305502215
Author: Richard L. Daft, Dorothy Marcic
Publisher: Cengage Learning
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Question
Chapter 1, Problem 3CFCA
Summary Introduction
To determine:
In this case study, Jamika faces three incidents which she did not handle well. We will describe here the better way in which these would have been handled.
Introduction:
In first incident with Marianne receptionist, she did not handle professionally and shouted in open about two employees going on unauthorized leave. In second incident, she calls Sharon, a manager at other saloon and airs her anger unapologetically.
In third incident, she refuses to entertain helping hand by Victoria, a good employee to tackle the crisis and help to solve the issue amicably. In three incidents she needed to have shown patience and professionalism.
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Chapter 1 Solutions
Understanding Management (MindTap Course List)
Ch. 1 - Prob. 1DQCh. 1 - Prob. 2DQCh. 1 - Prob. 3DQCh. 1 - Prob. 4DQCh. 1 - Prob. 5DQCh. 1 - Prob. 6DQCh. 1 - Prob. 7DQCh. 1 - Prob. 8DQCh. 1 - Prob. 9DQCh. 1 - Prob. 10DQ
Ch. 1 - Prob. 1SLCh. 1 - Prob. 2SLCh. 1 - Prob. 3SLCh. 1 - Prob. 4SLCh. 1 - Prob. 5SLCh. 1 - Prob. 6SLCh. 1 - Prob. 7SLCh. 1 - Prob. 8SLCh. 1 - Prob. 9SLCh. 1 - Prob. 10SLCh. 1 - Prob. 11SLCh. 1 - Prob. 12SLCh. 1 - Prob. 13SLCh. 1 - Prob. 14SLCh. 1 - Prob. 15SLCh. 1 - Prob. 16SLCh. 1 - Prob. 17SLCh. 1 - Prob. 18SLCh. 1 - Prob. 1GLCh. 1 - Prob. 1EDCh. 1 - Prob. 2EDCh. 1 - Prob. 3EDCh. 1 - Prob. 1CFCACh. 1 - Prob. 2CFCACh. 1 - Prob. 3CFCACh. 1 - Prob. 1ALCh. 1 - Prob. 2ALCh. 1 - Prob. 3ALCh. 1 - Prob. 4ALCh. 1 - Prob. 1OTJVCCh. 1 - Prob. 2OTJVCCh. 1 - Prob. 3OTJVCCh. 1 - Prob. 1ICQCh. 1 - Prob. 2ICQCh. 1 - Prob. 3ICQ
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