Understanding Management (MindTap Course List)
10th Edition
ISBN: 9781305502215
Author: Richard L. Daft, Dorothy Marcic
Publisher: Cengage Learning
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Question
Chapter 1, Problem 7SL
Summary Introduction
To Select:
Rate the statement on the scale of 1 to 5 "one would prefer to sit facing his computer system rather than spend great amount of time with people".
Introduction:
Social gathering involves interaction between diverse individual belonging to large, medium and small group for community and social purposes. For instance street life act as a vital part of people's social life.
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Working Hard at Being Fair
City Mortgage is a medium-size mortgage company that employs about 25 people. Jenny Hernandez, who has been with the company for 10 years, is the production manager who oversees its day-to-day operations.
Reporting to Jenny are loan originators (salespeople), closing officers, mortgage underwriters, and processing and shipping personnel. Jenny is proud of the company and feels as if she has contributed substantially to its steady growth and expansion.
The climate at City Mortgage is very positive. People like to come to work because the office environment is comfortable. They respect each other at the company and show tolerance for those who are different from themselves.
Whereas at many mortgage companies it is common for resentments to build between people who earn different incomes, this is not the case at City Mortgage.
Jenny’s leadership has been instrumental in shaping the success of City Mortgage. Her philosophy stresses listening to employees and then…
If a manager views employees as being creative and seeking responsibility, what management concept best describes this thinking?
1-Job enrichment
2-Equity theory
3-Theory Y
4-Expectancy theory
Younger people entering the workforce today truly "get it." Family and friends come first-career success, wealth, and material possessions are not the keys to happiness. Balance is important How should managers motivate and lead these less materialistic employees?
Chapter 1 Solutions
Understanding Management (MindTap Course List)
Ch. 1 - Prob. 1DQCh. 1 - Prob. 2DQCh. 1 - Prob. 3DQCh. 1 - Prob. 4DQCh. 1 - Prob. 5DQCh. 1 - Prob. 6DQCh. 1 - Prob. 7DQCh. 1 - Prob. 8DQCh. 1 - Prob. 9DQCh. 1 - Prob. 10DQ
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