MindTap Business Communication, 1 term (6 months) Printed Access Card for Guffey/Loewy's Essentials of Business Communication, 11th
11th Edition
ISBN: 9781337386555
Author: Mary Ellen Guffey, Dana Loewy
Publisher: Cengage Learning
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Chapter 1, Problem 1.5AAC
Summary Introduction
To determine:
Two listening behavior on which more work has to be done by taking Dr. Guffey’s Listening quiz at www.cengagebrain.com.
Introduction:
Listening skills include listening attentively to the speaker and understanding thoroughly what he means to say. They are the keys to all effective communications. Good listening helps in maintaining good professional relationships as the messages are not misunderstood. Maintaining eye contact, confronting the speaker, keeping an open mind with no pre-conceived messages are some of the skills required for listening effectively.
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Chapter 1 Solutions
MindTap Business Communication, 1 term (6 months) Printed Access Card for Guffey/Loewy's Essentials of Business Communication, 11th
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