Zappos’ Sale to Amazon Amazon.com purchased Zappos for $880 million. Zappos employees shared $40 million in cash and stock, and the Zappos management team remained in place. Having access to Amazon’s world-class warehouses and supply chain is sure to catapult Zappos’ revenues, though many wonder whether the Zappos culture will remain. It’ll be interesting to watch!   Q4. Propose a plan for how Zappos can use Amazon’s supply chain to increase sales and customer satisfaction.

Management, Loose-Leaf Version
13th Edition
ISBN:9781305969308
Author:Richard L. Daft
Publisher:Richard L. Daft
Chapter8: Strategy Formulation And Execution
Section: Chapter Questions
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Zappos’ Sale to Amazon
Amazon.com purchased Zappos for $880 million. Zappos employees shared $40 million in cash
and stock, and the Zappos management team remained in place. Having access to Amazon’s
world-class warehouses and supply chain is sure to catapult Zappos’ revenues, though many
wonder whether the Zappos culture will remain. It’ll be interesting to watch!

 

Q4. Propose a plan for how Zappos can use Amazon’s supply chain to increase sales and customer satisfaction.

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