You are the executive chef at an upscale restaurant, which is open Tuesday through Sunday, lunch and dinner until 10 PM. You report to the General Manager (GM) and your shift is typically 9 AM – 8 PM Tuesday through Saturday. Also reporting to the GM is the Front of the House Manager, typically working Wednesday through Sunday, 11 AM through 9 PM. Reporting to you is the Sous Chef, typically working 5:30 AM – 4:30 PM Wednesday through Sunday. Reporting to the Sous Chef are the Chef de Cuisine, Line Cooks, Prep Cooks, and Dishwashers. You receive a call on Sunday around 8 AM from a line cook reporting that the Sous Chef has not arrived for work. The Front of the House manager calls you at 11 AM that the Sous Chef has arrived at work yet appears unable to work What do you do? Discussion Questions Using your professional experience and lessons learned over the past 10 HRM chapters and two SHRM policies posted as Worksheets: 1.Short term – immediately, what do you do? What actions do you take? Why? 2.Long term - Over the next 2 weeks, what do you do? Why? Your company has two policies similar to the SHRM policies a. Drug Testing: Drug and Alcohol Policy - Worksheet b. Progressive Discipline Policy: Single Disciplinary Process - Worksheet
You are the executive chef at an upscale restaurant, which is open Tuesday through Sunday, lunch and dinner until 10 PM. You report to the General Manager (GM) and your shift is typically 9 AM – 8 PM Tuesday through Saturday. Also reporting to the GM is the Front of the House Manager, typically working Wednesday through Sunday, 11 AM through 9 PM.
Reporting to you is the Sous Chef, typically working 5:30 AM – 4:30 PM Wednesday through Sunday. Reporting to the Sous Chef are the Chef de Cuisine, Line Cooks, Prep Cooks, and Dishwashers.
You receive a call on Sunday around 8 AM from a line cook reporting that the Sous Chef has not arrived for work. The Front of the House manager calls you at 11 AM that the Sous Chef has arrived at work yet appears unable to work
What do you do?
Discussion Questions
Using your professional experience and lessons learned over the past 10 HRM chapters and two SHRM policies posted as Worksheets:
1.Short term – immediately, what do you do? What actions do you take? Why?
2.Long term - Over the next 2 weeks, what do you do? Why? Your company has two policies similar to the SHRM policies
a. Drug Testing: Drug and Alcohol Policy - Worksheet
b. Progressive Discipline Policy: Single Disciplinary Process - Worksheet
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