CONFLICT RESOLUTIONYou are a manager at a supermarket. Your full-time employee, Mia, who is always on time for her shifts, requests to leave for an hour during the middle of your shift for an appointment. You look at the schedule and determine there is enough coverage for her to leave and grant her request. A part-time, undependable, hourly employee, Gio, hears about this and is upset that Mia is getting special privileges. Gio is now in your office saying that it is unfair. He previous asked off for a half-day to sleep in after attending a late-night concert, and you declined his request. He is now asking for an early out as well. How will you handle this request?

In the current situation conflict is due to the work off or off for few hours . Here in the case 2…

Answered: You are a manager at a supermarket.…

12th Edition

ISBN:9781259929434

Author:William Nickels

Publisher:William Nickels

Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment

Section: Chapter Questions

Problem 1CE

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CONFLICT RESOLUTION

You are a manager at a supermarket. Your full-time employee, Mia, who is always on time for her shifts, requests to leave for an hour during the middle of your shift for an appointment. You look at the schedule and determine there is enough coverage for her to leave and grant her request. A part-time, undependable, hourly employee, Gio, hears about this and is upset that Mia is getting special privileges. Gio is now in your office saying that it is unfair. He previous asked off for a half-day to sleep in after attending a late-night concert, and you declined his request. He is now asking for an early out as well. How will you handle this request?

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